Personal Appsistants

Hero connects online shoppers to experts on the shop floor

Big Ideas

Hero connects online shoppers to experts on the shop floor

London – Showroom staff at Made are using the system to assist online shoppers in real time.

Retail : Digital : Technology

News

Panic over

Quebec – Recently launched on Kickstarter, Ripple promises to help keep people safe through its wearable device.

Ripple : Personal Appsistants : Millennials

CES 2017: AI nanny

Big Ideas

CES 2017: AI nanny

Las Vegas – Mattel has entered the voice assistant market with Aristotle, its first smart speaker aimed at children.

CES 2017 : Mattel : Growth Products

Big Ideas

Wired help

San Francisco – Clara Labs has developed a virtual employee that schedules meetings and helps workers to

Clara Labs : Virtual Assistant : Personal Appsistants

Resounding remedy

Big Ideas

Resounding remedy

UK – Healthcare start-up Echo has built an app designed to help people manage their long-term prescriptions.

NHS : Healthcare : Personal Appsistants

Wired Retail 2016: Review

Big Ideas

Wired Retail 2016: Review

Artificial intelligence, smart products and the sharing economy were some of the key topics on the agenda at Wired’s third retail event, which was ...

Wired Retail : Artificial Intelligence : Augmented Reality

Auto assistants

Big Ideas

Auto assistants

Germany – Mini has launched a personal mobility assistant that provides comprehensive travel advice to drivers.

MINI : Personal Appsistants : Mini Connected

Mr Porter recommends

News

Mr Porter recommends

London – Retail destination Mr Porter has relaunched its Style Council to offer a digital-only curated concierge service.

Mr Porter : Personal Appsistants : Influencers

Emotional assistance

Big Ideas

Emotional assistance

London – Whole Foods Market has introduced an artificially intelligent chatbot that suggests recipes and advice after reading shoppers’ needs throu...

Wholefoods : Gen Viz : Personal Appsistants

Big Ideas

Beauty hotline

Global – Beauty brand Birchbox has introduced a Snapchat customer service offer that emphasises human connection.

Birchbox : Revelation Brands : Personal Appsistants

Big Ideas

Just ask

Brooklyn – Instant messaging app ASK enables museum visitors to interact with art experts in real time.

ASK : Museum Market : Personal Appsistants

Big Ideas

Health Treat

Denmark – Health app Treat fights anti-inflammatory diseases such as psoriasis by providing users with a personal nutrition coach.

Treat : The Optimised Self : Personal Appsistants

Preview: Snapshot News

News

Preview: Snapshot News

Global – News outlets are using messaging platforms and tightly curated content to engage a mobile-first audience.

Quartz : Mobile News : Refinery29

Micro Trends

Snapshot News

Global – As their audiences move to mobile, news outlets are streamlining their content to fit smaller contexts and shorter attention spans.

Mobile News : Quartz : Refinery29

Big Ideas

Check-in chat

Global – Facebook’s Messenger app now integrates KLM flight information and boarding passes.

KLM : Facebook : Messenger

Big Ideas

Morning news

Global – Keen to mimic the mobile behaviour of their readers, media outlets Vogue and Quartz are changing the way they deliver the news.

WhatsApp : Vogue : Text Commerce

Preview: Smart Search

News

Preview: Smart Search

Global – Introducing artificial intelligence in retail is enabling brands to create smarter searches.

Artificial Intelligence : Search Engines : E-commerce

Room Service Retail

Micro Trends

Room Service Retail

High street brands are collaborating with the hospitality sector to enable customers to shop without leaving their hotel room.

Hotel Retail : Room Service : Millennial Mindset

Wired Retail 2015

Big Ideas

Wired Retail 2015

Post-app retail, robotics and virtual reality were under discussion at the second Wired Retail show in London. LS:N Global profiles the technologis...

Virtual Reality : Delivery : Robotics

Big Ideas

Instant brand messaging

Stockholm – Tictail introduces a direct messaging service to enable brands to communicate instantly with their customers.

Frictionless Service : Messaging Apps : Personal Appsistants

Micro Trends

Text Commerce

Brands are scaling back their omnichannel efforts and getting direct and personal with customers via text.

SMS : Text Commerce : Brand Communication

Revelation Brands

Macro Trends

Revelation Brands

The digital revolution promised to save us time, but instead we are busier than ever. It promised to broaden our horizons, but left us trapped in a...

Discovery : Chance : Serendipity

Mega-system Curation

Micro Trends

Mega-system Curation

Apple, Twitter and YouTube have tired of algorithms and fallen in love with human editors.

Apple : Twitter : Google

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