Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers

In-room AI assistants are allowing hoteliers to provide guests with a more personal experience, while boosting internal efficiency.

With vast amounts of passenger data tied up in boarding passes, there is opportunity to transform the airport retail experience.

In an industry tainted by colonial roots, brands are shifting their priorities towards the rights of indigenous residents.

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