bricks-and-mortar

NRF 2024 Retail’s Big Show: Community, Luxury and Loyalty

Big Ideas

NRF 2024 Retail’s Big Show: Community, Luxury and Loyalty

At the biggest retail conference in the US, all eyes were on experiential retail, the evolution of the luxury consumer and the critical role of loy...
Retail : Events : Luxury
Harmay beauty serves up hospitality

News

Harmay beauty serves up hospitality

Harmay, the Chinese beauty brand known for its experiential retail locations, is entering the world of hospitality.
Retail : Beauty : Design
Thom Browne serves tennis retail in St Tropez

News

Thom Browne serves tennis retail in St Tropez

Catering for a growing global generation of Sportive Affluents, luxury label Thom Browne is offering exclusive access to tennis wear.
Retail : Luxury : Bricks-and-mortar
Five Retailers Embracing Hyperphysical Store Design

Big Ideas

Five Retailers Embracing Hyperphysical Store Design

Retailers are tapping into elevated store design concepts to create memorable and meaningful customer experiences.
Retail : Architecture : Design
Marni unveils a hyperphysical installation

News

Marni unveils a hyperphysical installation

The luxury brand is injecting a hit of creativity into its flagship store with a vehicular installation hosting a roster of rotating artists.
Retail : Fashion : Luxury
Hyperphysical Stores

Macro Trends

Hyperphysical Stores

In a post-Covid landscape, changing consumer needs are driving retailers to rethink bricks-and-mortar stores to be more engaging, sensorial and mem...
Retail : Bricks-and-mortar : Stores
Crypto-and-Mortar

Micro Trends

Crypto-and-Mortar

With more consumers investing in virtual assets, bricks-and-mortar retailers are exploring ways to market and sell NFTs in physical shopping spaces.
Retail : Media : NFTs
China Green Retail Market

Markets

China Green Retail Market

Propelled by the impact of the pandemic and shifting mindsets of Millennial and Gen Z consumers, China’s tone is changing when it comes to protecti...
Retail : China : Sustainability
Pandemic Pop-ups

Micro Trends

Pandemic Pop-ups

Agile, adaptable and short-term shop concepts are emerging as mass store closures force landlords and retailers to rethink the role of the pop-up.
Retail : Pop-ups : Bricks-and-mortar
Simon Mottram: Rapha

Viewpoints

Simon Mottram: Rapha

The founder on creating the right company culture and the brand’s US expansion.
Rapha : World Retail Congress : Retail
Rent-a-shelf retail

News

Rent-a-shelf retail

US – Bulletin has opened a new bricks-and-mortar store in SoHo that enables brands to rent out a specific section of the shop floor.
Bulletin : Streamlined Shopping : New York
The Future of Service: Part 1

Markets

The Future of Service: Part 1

Service is no longer simply delivered with a smile. Here we look at the driving forces that are changing consumer expectations of customer service.
Future Of Service : Customer Service : Retail Futures Report 2017
Not-so-hot bots

Big Ideas

Not-so-hot bots

Global – A new study shows that despite the growing sophistication of artificial intelligence, consumers still value human interaction.
Chat Bots : Artificial Intelligence : Customer Service
Meifang Chen: The Chinese opportunity

Viewpoints

Meifang Chen: The Chinese opportunity

Alibaba Group UK’s senior manager on why brands entering the Chinese market can’t afford to be tentative.
Alibaba : Chinese Consumers : E-commerce
Penny Grivea: Rituals

Viewpoints

Penny Grivea: Rituals

Why a slow shopping experience can lead to retail success.
Rituals : Homeware : Cosmetics
David Munczinski: Brickwork

Viewpoints

David Munczinski: Brickwork

Why retailers need more horizontal integration between physical and digital stores.
Brickwork : World Retail Congress 2016 : Omnichannel
Cheap and cheerful

Big Ideas

Cheap and cheerful

US – Supermarket chain Whole Foods Market has announced the location of its first 365 by Whole Foods Market store, which will offer low prices on n...
365 By Whole Foods Market : Everyday Value : Food
Retail testing ground

Big Ideas

Retail testing ground

London – Online retailer Farfetch has acquired its first physical store, which it intends to use as a testing ground for future omni-channel t...
Farfetch : Omni-channel : Technology
Heart and sole: Fashion designer opens store with a personal touch

News

Heart and sole: Fashion designer opens store with a personal touch

New York – Fashion designer Rachel Comey has opened her first bricks-and-mortar store in SoHo’s Crosby Street.
Rachel Comey : New York City : SoHo
More than half of UK consumers research online before shopping

Big Ideas

More than half of UK consumers research online before shopping

More than half of British consumers now check the internet before heading to the shops, according to a new survey from Nielsen.
Nielsen : E-commerce : Retail
US consumers say mobiles do not affect store visits

Big Ideas

US consumers say mobiles do not affect store visits

Most Americans do not believe that the rise of mobile technology has influenced their likelihood of shopping in stores.
Mobile Tech : Omni-channel : Bricks-and-mortar
World Retail Congress: Overview Part 2 – Community retail, grocery futures, wellness and emerging markets to watch

Big Ideas

World Retail Congress: Overview Part 2 – Community retail, grocery futures, wellness and emerging markets to watch

World Retail Congress: Overview Part 2 – Community retail, grocery futures, wellness and emerging markets to watch
Boris Planer : Dorothy Perkins : Ian Cheshire
How to: Showroom

Markets

How to: Showroom

UK, US – Retailers are realising that showrooming is not the enemy. Bargain-driven consumers are increasingly researching purchases in-store before...
Showrooming : Bricks-and-mortar : MasterCard
The Dawn of the Mega-systems

Macro Trends

The Dawn of the Mega-systems

Apple, Amazon, Alibaba, Google, Facebook and Weibo are no longer simply trading platforms. They are the mega-systems of tomorrow, within which most...
Apple : Amazon : Google
Chinese retail will be double value of US market

Big Ideas

Chinese retail will be double value of US market

Chinese retail will be double value of US market
China : Retail : Economist Intelligence Unit
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