Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers.

News 25.02.2020

Need to Know

Bathhouse brings cuisine to the spa, Rooted offers text advice to green-fingered consumers, and Boomers feel their age is a disadvantage at work.

Bathhouse combines taste with treatments

Bathhouse, Williamsburg. Photography by Adrian Gaut
Bathhouse, Williamsburg. Photography by Adrian Gaut
Bathhouse, Williamsburg. Photography by Adrian Gaut

New York – Bathhouse is an urban retreat and bathing destination in Williamsburg where spa treatments are complemented by a high-end culinary experience.

Housed in a revamped 1930s soda factory, Bathhouse is a space for urbanites to disconnect from city life and indulge in a range of treatments. The destination brings together many of the traditional elements of a bathhouse – including thermal pools, spacious hammams and multiple sauna options – with elevated European cuisine delivered by restaurateur Akiva Elstein.

Intended as a hybrid space for holistic indulgence, Bathhouse has an eclectic yet serene aesthetic, tapping into the rise of urban dwellers seeking new venues focused on wellbeing, decompression and contentment amid their own quest for Conscious Deceleration.

Join us for our Trend Briefing in London on 25 March 2020 to discover how consumers will use their leisure time for more pleasurable pursuits in the decade ahead.

This SMS helpline answers plant parents’ worries

Rooted, New York Rooted, New York
Rooted, New York Rooted, New York

US – Rooted NYC is operating an SMS service for green-fingered consumers looking for instant plant care advice.

The convenient text-based service allows plant owners to fire questions, concerns or images to Rooted’s plant care specialists. In a real-time service run manually by an in-house team, the text hotline aims to ‘reconnect people to nature’ in line with the brand’s main motive.

The friendly and colloquial service offers help on questions ranging from picking out the right plant for a particular space to guidance on what to do when leaves turn yellow. Created in addition to the Rooted shop and meme-friendly Instagram page, the text service brings a more human side to the digital brand.

While a traditional means of communication, for retailers SMS is changing the face of customer service while giving consumers a platform to enter more casual conversations with the brands they love. In turn, they receive personal service that goes beyond transactions.

Lonely Planet taps carbon-neutral tourists

Global – Lonely Planet has teamed up with travel operator Intrepid on a series of tours created for minimal environmental impact.

The Lonely Planet Experiences concept will bring together over 300 sustainable group tours across the globe, with day-trip activities including walking, cycling, festivals and marine tours. Motivated by a Lonely Planet survey finding that, of the brand’s 7,500 strong community, 35% factor in sustainability when planning a trip, the excursions have been curated to enable conscious exploration and offset feelings of travel shame.

With tours ranging from an Aboriginal history walk with Tasmania’s traditional owners to a coral-planting venture in Fiji, Lonely Planet Experiences will combine travellers’ interests with their desire to be carbon-neutral and engage with local groups. James Thornton, CEO of Intrepid Travel, says: ‘These experiences combine our expertise to create a new tour range that will support local communities, protect our natural environment and ensure travellers see the world in a responsible and sustainable way.’

With travellers increasingly experiencing feelings of eco-anxiety, they’re looking to travel operators to help them engage in more Conscious Tourism.

Alila Anji, China

Stat: Boomers feel stifled by employer ageism

According to research by LinkedIn, age is the most prominent barrier for job-seekers in the UK, above gender, ethnicity or educational background.

Almost a quarter (23%) of respondents to a LinkedIn survey said they considered their age to be a key obstacle in the job market, compared to 7% who thought their level of education was one of the main reasons for them not getting ahead. Meanwhile, just 5% stated gender was a barrier and 4% cited ethnicity. The age-related obstacle is particularly felt by Baby Boomers, with 45% of 55–65-year-olds feeling opportunities are out of reach because of their stage in life.

With such workers feeling overlooked by employers in their later years, brands are stepping in to provide micro-learning opportunities to transform workplace training and make upskilling accessible to all, something Jacob Waern of EduMe says will enable more diverse employee networks.

Guochao Wellness

Markets

Guochao Wellness

The Chinese luxury wellness sector has shifted gears by embracing the ‘national trend’ of Guochao, offering authentic cultural experiences and C-be...
China : Guochao : Luxury
Skiing’s New Frontiers

Big Ideas

Skiing’s New Frontiers

Amid shifting snowfall patterns, the next generation of global ski destinations is emerging in unexpected locations, challenging traditional alpine...
Skiing : Climate Crisis : Travel
How Climate Change is Re-routing Travel

Viewpoints

How Climate Change is Re-routing Travel

New destinations, off-peak travel times and safety concerns are the new normal for travellers. Players in the sector must adapt accordingly, or the...
Sustainability : Travel & Hospitality : Society
Podcast: Dr Susanne Etti on the Reality of a Carbon Footprint

Podcasts

Podcast: Dr Susanne Etti on the Reality of a Carbon Footprint

In our latest Back to the F**kture podcast, Dr Susanne Etti talks carbon labelling and more collaborative and constructive ways to tackle the clima...
Podcast : Back To The F**kture : Sustainability
Five Luxury Leisure Pop-Ups

Big Ideas

Five Luxury Leisure Pop-Ups

As the personal luxury goods market rebounds and consumers continue to seek out experiences across travel, leisure and dining, luxury brands are di...
Luxury : Travel & Hospitality : Retail
Sports Tourism Market

Markets

Sports Tourism Market

There’s an increasing demand for performance-enhancing and remedial holidays catering for fitness and sport enthusiasts who want professional, best...
Sports : Wellness : Entertainment
Urban Bathing

Big Ideas

Urban Bathing

An ancient ritual with a firm place in many cultures, communal bathing is undergoing a revival in urban areas.
Wellness : Health : Bathing
Destination Debrief: Hainan

Big Ideas

Destination Debrief: Hainan

China’s Hawaii has turned its tropical forests and pristine beaches into a destination for both local and global luxury consumers seeking an authen...
China : Hainan Island : Hainan
Future Forecast 2024: Travel & Hospitality

Micro Trends

Future Forecast 2024: Travel & Hospitality

2023 was a remarkable year for travel. The post-pandemic ‘revenge travel’ phenomenon shot to new heights as global travellers spent unprecedented a...
Travel : Hospitality : Luxury
Urban Blue Spaces

Viewpoints

Urban Blue Spaces

Ahead of the opening of the UK’s first city-based wellness resort, Therme UK CEO David Russell tells LS:N Global about the company’s vision for wor...
Wellness : Water : Future City
Five Airlines Uplifting In-flight Wellness

Big Ideas

Five Airlines Uplifting In-flight Wellness

Airlines are reviving luxury air travel, transforming the in-flight experience from exhausting to enriching and bringing wellness to 40,000 feet.
Travel : Hospitality : Wellness
Podcast: Peter Cole on the Future of Membership Clubs

Podcasts

Podcast: Peter Cole on the Future of Membership Clubs

As private membership clubs try to regain their privacy and mojo, on this week’s Back to the F**kture podcast The Future Laboratory’s co-founder Ma...
Podcast : Back To The F**kture : Luxury
You have 2 free News articles remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN

What do we use cookies for?

We use cookies to enable the use of our platform’s paid features and to analyse our traffic. No personal data, including your IP address, is stored and we do not sell data to third parties.

Learn more