Reviews

Peer Platforms

Micro Trends

Peer Platforms

A trust deficit between shoppers and brands is driving the rise of community-led platforms where purchasing tips and style advice are openly shared.
Retail : E-commerce : Peer To Peer
Businesses recognise the importance of online reviews

News

Businesses recognise the importance of online reviews

With online reviews nearly doubling within a year, companies must begin to consider how this form of feedback may affect their business. A new repo...
Customer Experience : Reviews : Hospitality
Crowdsourced skincare

Big Ideas

Crowdsourced skincare

US – Online beauty retailer Peach and Lily is inviting its customers to help develop a new range of sheet masks.
Peach And Lily : Glossier : Crowd-sourced
The importance of trust

Big Ideas

The importance of trust

Global – Amazon has filed a lawsuit against 1,114 people for posting fake reviews on its website.
Amazon : Fiverr : Reputation Economy
User reviews sap the power of branding

Big Ideas

User reviews sap the power of branding

User reviews sap the power of branding
Branding : Reviews : Consumer Spending
Amazon pushes male beauty with new grooming area

Big Ideas

Amazon pushes male beauty with new grooming area

Online retailer Amazon is continuing its drive into the prestige beauty market with an area on its site dedicated to male grooming.
Amazon : Grooming : Curated
Peter Fitzgerald : Mega-system collaborations

Viewpoints

Peter Fitzgerald : Mega-system collaborations

Peter Fitzgerald, country sales director for Google UK, talks about the blurring of online and offline retail.
Google : E-commerce : On/Off Retail
Consumers would choose mobile apps over water

Big Ideas

Consumers would choose mobile apps over water

Consumers would choose mobile apps over water
Internet : Martin Raymond : UK
Junk rating: Grown-up gourmet truck wins Zagat award

News

Junk rating: Grown-up gourmet truck wins Zagat award

Junk rating: Grown-up gourmet truck wins Zagat award
Restaurant : Zagat : Reviews
Between friends: App offers stamp of approval

News

Between friends: App offers stamp of approval

International – Stamped, a new social recommendations app, enables people to share recommendations – of restaurants, books, films and places – with...
App : Interest : Anonymous
Salone del Mobile review

Big Ideas

Salone del Mobile review

Milan – Whether or not the downturn will greatly affect furniture sales in the coming months remains to be seen, but there was certainly an air of ...
Milan : Furniture : Salone Del Mobile
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