IBM

Stat: IBM reveals consumer dissatisfaction with retail experience

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Stat: IBM reveals consumer dissatisfaction with retail experience

IBM’s 2024 report, Revolutionize Retail with AI Everywhere: Customers Won’t Wait, sheds light on the widening gap between consumers’ expectations a...
Retail : Technology : Society
The Viewpoint: IBM Quantum

News

The Viewpoint: IBM Quantum

In July 2023, we asked IBM Quantum’s global technical ambassador lead Kate Marshall whether quantum computers can build a utopian future in which t...
Quantum Computing : Technology : Data
IBM advances quantum computing with Condor and Heron chips

News

IBM advances quantum computing with Condor and Heron chips

IBM is pushing the boundaries of quantum computing with the introduction of the world’s largest quantum chip to date.
Quantum : Technology : Data
Burberry uses blockchain to trace garments

News

Burberry uses blockchain to trace garments

The luxury house is collaborating with IBM on a new product tracing system that gives consumers insight into the lifecycle of their clothing.
Fashion : Retail : Circularity
IBM drops its facial recognition technology

News

IBM drops its facial recognition technology

IBM has announced its decision to no longer offer facial recognition or analysis software.
Society : Technology : Facial Recognition
Baby food ingredients traced by blockchain

News

Baby food ingredients traced by blockchain

Nestlé is exploring the use of blockchain technology to trace the origins of fruit and vegetables that go into its various baby food products.
Food : Technology : Blockchain
Morality Recoded

Macro Trends

Morality Recoded

Our traditional moral frameworks of religion and family are declining. Institutions, brands and consumers are now re-evaluating the power of innova...
Technology : Retail : Mobility
Intelligent art

News

Intelligent art

Brazil – Ogilvy Brazil has created an interactive museum guide for the launch of IBM Watson in Brazil.
Museum Market : Brazil : Advertising
Silver lining

Big Ideas

Silver lining

New York – Ermes Group is using IBM’s cloud-based pricing technology to optimise in-store sales.
IBM : Ermes Group : Discount
The Future of Service: Part 1

Markets

The Future of Service: Part 1

Service is no longer simply delivered with a smile. Here we look at the driving forces that are changing consumer expectations of customer service.
Future Of Service : Customer Service : Retail Futures Report 2017
Internet explorers

Big Ideas

Internet explorers

US – The Internet of Mysterious Things is a new children’s book that helps readers to unravel the science behind connected technology using an in...
The Internet Of Mysterious Things : IoT : Parenting Market
Chained to the source

Big Ideas

Chained to the source

China – Walmart is introducing blockchain in order to ensure the provenance of its meat.
Walmart : Blockchain : Food Safety
An eye for AI

News

An eye for AI

US – As it continues to reveal its many capabilities, the artificially intelligent supercomputer IBM Watson has created its first trailer for a hor...
Artificial Intelligence : IBM Watson : Creativity
Ideation ground

Big Ideas

Ideation ground

New York – IBM’s consultancy and accelerator reflects the company’s growing investment in education.
IBM : Education : New York
AI advertising

Big Ideas

AI advertising

Global – IBM is to introduce artificial intelligence-powered digital adverts.
IBM Watson : Awakening Tech : Artificial Intelligence
Weather system

Big Ideas

Weather system

US – IBM’s weather forecasting software Deep Thunder is helping businesses to plan ahead in unparalleled detail.
IBM : Deep Thunder : Weather Forecasting
Friends with bots

Viewpoints

Friends with bots

When Microsoft first launched its AI chatbot Tay it had no idea that it was heading for a PR nightmare.
Chatbots : Artifical Intelligence : Personality
Brand of character

Big Ideas

Brand of character

London – Graduate Fashion Week has teamed up with IBM to match students to brands that share similar personality traits.
IBM : Graduate Fashion Week : E-motional Economy
Stephen Laughlin: IBM

Viewpoints

Stephen Laughlin: IBM

Why retailers need to constantly experiment and embrace failure if they are to keep up with disruptors.
IBM : Revelation Brands : Stephen Laughlin
Kramer and Denfeld: Data Diners

Viewpoints

Kramer and Denfeld: Data Diners

The founders of the Center for Genomic Gastronomy on making our food system more resilient.
Center For Genomic Gastronomy : Recombinatorial Cuisine : Cathrine Kramer
WRC 2016: Shopper discontent

Big Ideas

WRC 2016: Shopper discontent

Dubai – Retailers across the globe are failing to meet consumer expectations, according to a new study by IBM.
IBM : The Explorium : Global Customer Experience
Fashion forward

Big Ideas

Fashion forward

Global – Yoox Net-A-Porter Group (YNAP) has turned to IBM to enhance its e-commerce experience.
Yoox Net-a-Porter : IBM : E-commerce
Seasonal data

News

Seasonal data

Global – IBM’s Watson supercomputer predicts what consumer products will be hot this Christmas.
IBM Watson : Big Friendly Data : Retail
Blocking the competition

Big Ideas

Blocking the competition

London – Seven key companies from the financial and technology sectors are joining to create an alternative to blockchain, the decentralised ledg...
Open Ledger Project : Bitcoin : Block Chain
Deeper data-mining

Big Ideas

Deeper data-mining

San Francisco – Businesses and developers will be able to search trillions of tweets for deeper consumer insights, using a new Cloud data service ...
Twitter : IBM : Kenneth Cukier
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