Concierge

Sky-high living

News

Sky-high living

US – Luxury holiday company Crystal’s new private jet offers customers a suite of hotel-quality amenities and services.
Luxury Travel : Private Jet : Concierge
Preview: Surprise Destinations

News

Preview: Surprise Destinations

Luxury travel consumers are tired of choice and instead are looking for experiences that surprise.
Luxury Travel : Concierge : Revelation Brands
Surprise Destinations

Micro Trends

Surprise Destinations

Luxury travel consumers are tired of choice and instead are looking for experiences that surprise.
Luxury Travel : Concierge : Revalation Brands
Take me there

Big Ideas

Take me there

US – Hugo Boss has teamed up with Uber to offer customers a new kind of concierge service.
Hugo Boss : Uber : Concierge
Diamonds in the sky

News

Diamonds in the sky

Sweden – SAS airlines has opened a co-working space in central Stockholm for its Diamond members.
SAS : The City Lounge : Co-working
Room Service Retail

Micro Trends

Room Service Retail

High street brands are collaborating with the hospitality sector to enable customers to shop without leaving their hotel room.
Hotel Retail : Room Service : Millennial Mindset
Future Forecast 2016

Markets

Future Forecast 2016

LS:N Global’s Future Forecast highlights the key trends set to make your business more profitable, innovative and attuned to consumers’ needs in 20...
2016 Predictions : Social Commerce : Fresh Batch Beauty
Thomas Kochs: The Secrets of Claridge's Service

Viewpoints

Thomas Kochs: The Secrets of Claridge's Service

Customer expectations from luxury hotels are continually changing.
Luxury : Customer Service : Claridges
Onboard concierge

Big Ideas

Onboard concierge

UAE – Etihad Airways has launched a new onboard concierge service for its high-net-worth passengers.
Etihad Airways : The Residence : Luxury Futures Travel
Concierge concept

News

Concierge concept

Birmingham, UK – Harvey Nichols has opened a new store in Birmingham with a focus on technology and concierge-style services.
Harvey Nichols : Birmingham : Department Store
Preview: Personal Appsistants

News

Preview: Personal Appsistants

US – A new wave of Silicon Valley start-ups are connecting consumers with real personal assistants.
Texting : Personal Assistants : WhatsApp
Harvey Nichols Loyalty App

Design Directions

Harvey Nichols Loyalty App

Ad agency Adam&Eve uses CCTV footage of shoplifters for the new Harvey Nichols campaign, showing that luxury communications do not need to be stu...
Harvey Nichols : Shoplifters : Rewards Programme
Stay ’n’ shop

Big Ideas

Stay ’n’ shop

Chicago – Virgin Hotels’ Gap concierge service means guests won’t ever be caught short of clothes when travelling. 
Virgin Hotels : GAP : Concierge
Nike+ 45 Grand

Design Directions

Nike+ 45 Grand

Invitation-only health club 45 Grand takes the Nike+ brand into luxury territory, serving as an aspirational flagship for other Nike+ Studios and ...
Nike : 45 Grand : Nike+
Up to date

News

Up to date

New York – Vintage fashion editorial and e-commerce platform Byronesque has released a concierge service app called Personal Shopper.
Byronesque : Personal Shopper : Vintage
Sneaker service

Big Ideas

Sneaker service

US – New York luxury hotel Dream Downtown has introduced a Sneaker Concierge service, cementing the sneaker’s position as a luxury item.
Sneakerboy : Luxury Sneakers : Concierge
Getting shirty: Concierge service delivers laundered shirts each week

News

Getting shirty: Concierge service delivers laundered shirts each week

London – Collar Club is a new concierge service offering the city’s gentlemen an opportunity to stay ahead of the pack with freshly laundered shirt...
Collar Club : Subscription Service : The New Value Economy
Fitness concierges emerge following rise of boutique gyms

Big Ideas

Fitness concierges emerge following rise of boutique gyms

In Manhattan, a new fitness concierge service is designed to help affluent and curious clients navigate the increasingly diverse fitness...
SIN Workouts : Boutique Fitness : Body Temples
Second home: German hotel for the design-minded

News

Second home: German hotel for the design-minded

Berlin – Built in a 19th-century apartment building, Gorki Apartments are apartments but without the fuss of a lease. These short-stay rooms look l...
Berlin : Hotel : Concierge
Marriott Australia recruits teens as virtual concierges

Big Ideas

Marriott Australia recruits teens as virtual concierges

Marriott Australia targets teens with virtual concierge initiative.
Hotel : Teen : Guide
Harrods hosts live workshops with perfumers

Big Ideas

Harrods hosts live workshops with perfumers

Harrods offers customers a chance to Meet the Perfumers 
Perfume : Luxury Department Store : Theatre
Four Seasons offers travel tips with Pin.Pack.Go

Big Ideas

Four Seasons offers travel tips with Pin.Pack.Go

Social Network : Social Media : Pinterest
Shanghai store marks Lane Crawford's return to China

Big Ideas

Shanghai store marks Lane Crawford's return to China

Shanghai store marks Lane Crawford’s return to China
Concept Store : Personal Stylist : Mutlichannel
Emotional journey: If LS:N Global made a luxury experience

News

Emotional journey: If LS:N Global made a luxury experience

Emotional journey: If LS:N Global made a luxury experience
Luxury : The Blocks : Synaesthetic
ILTM: The Smart Way to Tech-in

Big Ideas

ILTM: The Smart Way to Tech-in

Instead of check-in, in future hoteliers may talk about ‘tech-in’ as they follow the lead of the smart brands that are connecting better with their...
Luxury : The Peninsula Hong Kong : Smart Technology
Loading...
VIEW MORE
You have 3 free News articles remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN

What do we use cookies for?

We use cookies to enable the use of our platform’s paid features and to analyse our traffic. No personal data, including your IP address, is stored and we do not sell data to third parties.

Learn more