Airlines

Surge in cyberattacks targeting airline miles and hotel points

News

Surge in cyberattacks targeting airline miles and hotel points

According to security experts, hackers are increasingly targeting airline and hotel loyalty accounts, seizing millions of dollars in rewards.
Technology : Travel & Hospitality : Retail
Redefining Travel Loyalty

Markets

Redefining Travel Loyalty

Airlines and hotels are shifting their loyalty strategies, embracing flexibility, personalisation and gamification to stay relevant to next-generat...
Travel : Loyalty : Airlines
Five Airlines Uplifting In-flight Wellness

Big Ideas

Five Airlines Uplifting In-flight Wellness

Airlines are reviving luxury air travel, transforming the in-flight experience from exhausting to enriching and bringing wellness to 40,000 feet.
Travel : Hospitality : Wellness
Beond brings private jet experience to commercial flights

News

Beond brings private jet experience to commercial flights

Labelled as the first ‘premium leisure’ airline, Maldives-based Beond aims to offer a private jet experience to a wider group of travellers.
Luxury : Travel : Mobility
United Airlines elevates the in-flight experience with ‘best sleep in the sky’

News

United Airlines elevates the in-flight experience with ‘best sleep in the sky’

United Airlines has undergone the most extensive revamp of its business class in seven years by offering sustainable blankets, skincare, eye masks ...
Travel : Wellness : United Airlines
Delta trials hyper-personalised flight information boards

News

Delta trials hyper-personalised flight information boards

Recognising that airport navigation can be stressful and inconvenient, the airline is introducing personalised information boards at Detroit Metrop...
Travel & Hospitality : Technology : Health & Wellness
Qantas’ Mystery Flights boost domestic tourism

News

Qantas’ Mystery Flights boost domestic tourism

Airline Qantas has unveiled plans for a flight concept that takes consumers on surprise domestic travel experiences in a bid to enhance local trave...
Travel : Australia : Tourism
Anti-travel Airlines

Micro Trends

Anti-travel Airlines

Under pressure to diversify revenue streams, airlines are creating customer experiences that aren’t limited by travel restrictions.
Travel : Airlines : Tourism
Brand Innovation Debrief: KLM

Big Ideas

Brand Innovation Debrief: KLM

With the launch of its in-house innovation hub, KLM is taking a leading role in shaping the future of sustainable, connected travel.
Travel : Sustainability : Tourism
Sleep Easy Travel

Micro Trends

Sleep Easy Travel

There is a new focus on sleep in the travel market as consumers look to avoid stress, fatigue and jet lag.
Travel : Hospitality : Luxury
A new Level

News

A new Level

Barcelona – Level is a new geographically neutral budget airline.
Travel : Millennials : New Bricolage Living
React and respond

Big Ideas

React and respond

Global – A number of companies are responding to the recent electronics travel ban.
Emirates : The Dislocated World : Advertising
Diamonds in the sky

News

Diamonds in the sky

Sweden – SAS airlines has opened a co-working space in central Stockholm for its Diamond members.
SAS : The City Lounge : Co-working
Onboard concierge

Big Ideas

Onboard concierge

UAE – Etihad Airways has launched a new onboard concierge service for its high-net-worth passengers.
Etihad Airways : The Residence : Luxury Futures Travel
Thomson redesigns plane seating to make flights part of the holiday experience

Big Ideas

Thomson redesigns plane seating to make flights part of the holiday experience

West Sussex, UK – Thomson Airways, Britain’s largest charter airline, aims to redefine the travel experience for passengers with new seating arrang...
Thomson Airways : Package Holidays : Travel Futures
Passenger pains: Virgin America releases six-hour advert

News

Passenger pains: Virgin America releases six-hour advert

US – Sitting through a six-hour flight is bad enough, but watching someone else’s takes the experience to a different level.
Virgin America : Frustration Marketing : BLAH Airlines
British Airways blanket tracks passenger relaxation levels

Big Ideas

British Airways blanket tracks passenger relaxation levels

In a bid to highlight its attention to customer comfort, British Airways has trialled a blanket that indicates its travellers’ stress levels.
British Airways : Happiness : Air Travel
Heathrow Airport restaurants offer carry-on food menus

Big Ideas

Heathrow Airport restaurants offer carry-on food menus

Airline passengers are rejecting in-flight meals, instead preferring ready-prepared fare from restaurants in the terminal.
Heathrow Airport : Travel : Gordon Ramsay
Airport gets heavy on noisy flyers

Big Ideas

Airport gets heavy on noisy flyers

Airport gets heavy on noisy flyers
Airport : Airlines : Noise
Condé Nast Traveller to launch Middle East edition

Big Ideas

Condé Nast Traveller to launch Middle East edition

Condé Nast Traveller will be launched in the Middle East in the next year, the first Condé Nast brand to enter the region.
Condé Nast Traveller : Chinese : Dubai
China flying high as airport hubs continue to grow

Big Ideas

China flying high as airport hubs continue to grow

China flying high as airport hubs continue to grow
Airport : Airlines : China
New blind-booking Travel & Hospitality site launched

Big Ideas

New blind-booking Travel & Hospitality site launched

New blind-booking Travel & Hospitality site launched
GetGoing : Website : Holiday
Sky Tunes: Air France app sends music aloft

News

Sky Tunes: Air France app sends music aloft

Sky Tunes: Air France app sends music aloft
Tomorrow's World : Traveling : Travelers
Airlines monetise Twitter feed with TweetAFlight

Big Ideas

Airlines monetise Twitter feed with TweetAFlight

Airlines monetise Twitter feed with TweetAFlight
TweetAFlight : Airlines : Social Media
First-class fine dining takes off onboard Etihad

Big Ideas

First-class fine dining takes off onboard Etihad

First-class fine dining takes off onboard Etihad
Etihad : Airlines : Chef
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