Personal shopping

Sourcewhere sources rare fashion with a personal touch

News

Sourcewhere sources rare fashion with a personal touch

Catering for time-pressed fashion consumers, Sourcewhere is a resale app that connects customers searching for rare archival items with verified se...
Retail : Luxury : Feedback Frontiers
Sky-high spenders

Big Ideas

Sky-high spenders

London – Developed for heads of state, London Heathrow’s VIP service is now driving luxury retail spending by private shoppers at Europe’s busies...
Heathrow Airport : Personal Shopping : Terminal 5
Selfridges launches men's personal shopping service

Big Ideas

Selfridges launches men's personal shopping service

The London department store is revamping its menswear offer, including the introduction of a personal shopping service for men. 
Menswear : Selfridges : Personal Shopper
Chinese tourists drive growth in airport luxury retail

Big Ideas

Chinese tourists drive growth in airport luxury retail

Chinese tourists drive growth in airport luxury retail
China : Tourism : Airport
Personal Shoppers arrive at Heathrow Airport

Big Ideas

Personal Shoppers arrive at Heathrow Airport

Heathrow Airport has launched a new personal shopping service.
Beauty : Erin O'Connor : Heathrow Airport
VIP retail: Personal service in style at Selfridges

News

VIP retail: Personal service in style at Selfridges

VIP retail: Personal service in style at Selfridges
Bar : Library : Characters
Suite dreams: Topman makes service personal

News

Suite dreams: Topman makes service personal

Suite dreams: Topman makes service personal
Convivial : Xbox Consultation Areas : Lee Broom
Concierge Culture

Macro Trends

Concierge Culture

Concierge is the buzzword of the 00s. Many large retail, travel and financial brands are now offering some form of concierge service, whether that ...
Concierge : Service : Experience
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