experience economy

Belmond: Luxury Travel’s Responsible Future

Viewpoints

Belmond: Luxury Travel’s Responsible Future

Belmond is setting high standards for responsible luxury hospitality. Celia Geyer, the group’s senior vice-president of design and project developm...
Luxury : Travel & Hospitality : Society
Brand-led Immersive Travel

Viewpoints

Brand-led Immersive Travel

What’s next for rarefied, luxury travel? We speak to brand consultant Joel Bartfeld about his new travel platform, Joel Found, and the potential of...
Travel : Hospitality : Luxury
Experience 2020

Macro Trends

Experience 2020

Customer experiences are becoming meaningless. But as we head towards the next decade, brands must ensure that they only invest in experiences th...
Experience : Experience 2020 : Tech
The Future of Service: Part 1

Markets

The Future of Service: Part 1

Service is no longer simply delivered with a smile. Here we look at the driving forces that are changing consumer expectations of customer service.
Future Of Service : Customer Service : Retail Futures Report 2017
Thierry Campet: UBS Wealth Management

Viewpoints

Thierry Campet: UBS Wealth Management

The global head of marketing communications introduces the brand’s Unlimited project.
UBS : Unlimited : Wealth Managment
The Fifth Sense

Design Directions

The Fifth Sense

The Fifth Sense is a multidimensional brand experience that spans digital and physical locations.
Chanel : Dislocated World : Feminism
Millennials take a different approach in their pursuit of happiness

Big Ideas

Millennials take a different approach in their pursuit of happiness

A study by marketing insights agency ZenithOptimedia has revealed that Millennials look for happiness in different places from Baby Boomers and G...
Millennials : Happiness : The Sharded Self
New York Safari 2014

Micro Trends

New York Safari 2014

New York remains the nerve centre of American creativity across the media, fashion and finance industries, even as a new crop of technology and e...
New York : Millennials : Experience Economy
Simple pleasures: Dutch designers want us to reconnect with nature

News

Simple pleasures: Dutch designers want us to reconnect with nature

Simple pleasures: Dutch designers want us to reconnect with nature
Ventura Lambrate : Milan : Weltevree
Loading...
You have 3 free News articles remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN

What do we use cookies for?

We use cookies to enable the use of our platform’s paid features and to analyse our traffic. No personal data, including your IP address, is stored and we do not sell data to third parties.

Learn more