The Klarna Future Shopping Lab, Sweden
The Klarna Future Shopping Lab, Sweden
The Klarna Future Shopping Lab, Sweden
Sweden – Payment solutions service Klarna is improving the e-commerce experience with a community-facing locker concept.
Dubbed the Modular Mailbox, the colourful lockers focus on areas of the retail journey that cause friction, combining different modules as a solution. Designed to sit within neighbourhoods, one module allows users to collect online orders, another is for recycling parcel wrapping, while a more innovative element could enable 3D printing.
The concept could also support community sharing. ‘There could be an app for your neighbourhood where you could request a screwdriver, and a neighbour would drop one off in the box,' explains Rasmus Fahlander, product director of purchase experience. The Modular Mailbox is the result of Klarna’s latest research project – Klarna Future Shopping Lab – which is designed to elevate convenience, inspiration and value for shoppers.
As e-commerce continues to grow, logistics solutions focusing on circularity and design are set for increased demand. In Flagship Fulfilment, we explore the ways in which delivery solutions can bolster brand identity.
