Retail

Retail Industry Trends : From groceries to placemaking, retail is becoming more immersive, expressive, dramatic and hyper-personalised.

News 13.11.2019

Need to Know

Pop-up gift stores inspired by lifestyle trends, coffee beans could provide a new source of plant protein, and 1.3bn orders were placed on Singles’ Day.

Boots turns data into curated gift edits

Bootiques by Boots

UK – Health and beauty retailer Boots has launched a series of curated gift edits called Bootiques as part of its Christmas campaign.

The Gift Like You Get Them campaign, which debuted with a 90-second film, is the result of research that shows UK consumers want to give fewer but better gifts this festive season. Inspired by different consumer lifestyles and today’s ‘multitude of new trends and tribes’, the Bootiques will appear online, in Boots stores, across social media and experiential channels.

The concept draws on data from the retailer’s Advantage Card loyalty scheme, tapping into what Adam Zavalis, Boots’ director of brand and communications, has called ‘mass personalisation’. Launching with six Bootiques online, shoppers can also use the ‘Build Your Own Bootique’ tool to create and share their online wish lists.

‘People’s ever-changing passions and interests can make it tough to buy for them at Christmas,’ says Helen Normoyle, marketing director for Boots UK and Ireland. ‘We have used that challenge as a source of creative inspiration.’ To learn more about how brands are looking to personalisation, read our Loyalty Market.

A 3D-scanned British chip shop lands in China

Scotts Fish & Chips, designed by Unknown Works, Chengdu Scotts Fish & Chips, designed by Unknown Works, Chengdu
Scotts Fish & Chips, designed by Unknown Works, Chengdu Scotts Fish & Chips, designed by Unknown Works, Chengdu

Chengdu – Design studio Unknown Works has 3D scanned a series of British fish and chip shops, transplanting their interior details to create a new, modern chip shop in China.

The Chengdu edition of Scotts fish and chips shop pays homage to its namesake British road-side restaurant – a popular dining destination for coach-riding Chinese tourists visiting the city of York. The unfolding façade of the new 33m² space uses white glass reinforced plastic, with integrated tables that fold out for patrons, framing the view of other diners.

Unknown Works used 3D scans of Scotts and other UK chip shops to capture details such as wallpaper textures, cornicing, salt shakers and other oddities. Tapping into the notion of ‘shanzai’ – the imitation brands or products often found for sale in China – the restaurant questions how cultures, dialogue and trade can be represented between the two nations.

As recently explored, such themed experiences are capturing the attention of Chinese consumers, with destinations like Scotts in Chengdu using Discovery Dining to serve a British experience to local customers.

Coffee beans are a novel source of plant protein

Texas – Green coffee beans are being explored as a new source of plant-based protein.

According to food innovation company Applied Food Sciences, its CoffeeProtein product boasts a number of benefits for both consumers and manufacturers. Not only is it vegan, caffeine-free and compliant with both paleo and keto diets, but as a whole-food protein, rather than an isolate, the product also retains natural phytonutrients and fibre.

‘We thought that consumer familiarity with coffee would be a really strong element with this product,’ says Brian Zapp, director of marketing at Applied Food Sciences. The Texas-based company says the protein’s sensory profile – from its smooth texture to its mixability – also gives it an advantage over other plant-based proteins. For manufacturers looking to add plant-based protein to their products, this means the innovation could lend itself well to a number of applications, such as high-protein, coffee-based beverages and snacks.

With protein in high demand among consumers, brands have an opportunity to reconsider narratives around the macronutrient to improve how they market plant-based proteins towards men.

Photography by Ozgu Ozden

Stat: Singles’ Day continues to win shoppers’ hearts

This year’s Global Shopping Festival – aka, Singles’ Day, a shopping event that celebrates Uncoupled Living – has generated £29.8bn ($38.4bn, €34.8bn) in gross merchandise volume, according to organiser Alibaba.

In percentage terms, 2019 sales represented an increase of 26% compared to 2018, with 200,000 brands taking part, one million new products launched for the event, and 1.3 billion orders placed for delivery.

According to Alibaba, 15 global brands surpassed sales of £111m ($143m, €129m) in gross merchandise value, among them leading European and America companies such as Estée Lauder, Gap, H&M, L’Oréal, Levi’s, MUJI, Nike, The North Face, and Uniqlo.

This year’s Singles’ Day formed part of a month-long festival from Alibaba focused on driving purchasing among rural and coastal Chinese consumers, creating new business opportunities, and greener approaches to commerce. With greater connectivity transforming China’s rural regions and creating new consumer hubs, our interview with Xiaowei Wang, creative director of Logic magazine, forecasts what the future holds.

Archi-tainment

Micro Trends

Archi-tainment

A new generation of transformative structures focused on next-level entertainment experiences are set to influence commercial, public and third spa...
Design : Architecture : Spatial Design
Five Champagne and Wine Brands Exploring Provenance Retail

Big Ideas

Five Champagne and Wine Brands Exploring Provenance Retail

Moving away from the traditional store experience, champagne and wine brands are using authentic storytelling to disrupt how and where consumers vi...
Wine : Retail : Champagne
Curated Clutter

Micro Trends

Curated Clutter

Culture is experiencing a move from clean to cluttered, but this consumer shift is not just about aesthetics.
Fashion : Pop Culture : Marketing
Retail Staff Futures

Big Ideas

Retail Staff Futures

There is a new chapter ahead for the retail workforce amid post-pandemic challenges, AI integration and consumers’ thirst for human connection.
Future Of Work : Retail : Technology
The Rise of the C-Store

Micro Trends

The Rise of the C-Store

Brands are re-appraising the convenience store sector, viewing this once low-key retail channel as a valuable, authentic backdrop for launches, bra...
Retail : Food & Drink : Fashion
Autonomous Retail Futures

Viewpoints

Autonomous Retail Futures

Lisbon-based start-up Sensei’s just-walk-out technology places convenience and intuition at the heart of the retail experience, says co-founder Joa...
Artificial Intelligence : Future Of Retail : Autonomous Retail
Five Must-See Hyperphysical Stores in New York

Big Ideas

Five Must-See Hyperphysical Stores in New York

From appointment abodes to new third spaces designed for meditative browsing, these new stores have turned the Big Apple into a hyperphysical shopp...
Retail : Fashion : Luxury
Five Luxury Leisure Pop-Ups

Big Ideas

Five Luxury Leisure Pop-Ups

As the personal luxury goods market rebounds and consumers continue to seek out experiences across travel, leisure and dining, luxury brands are di...
Luxury : Travel & Hospitality : Retail
NRF 2024 Retail’s Big Show: Community, Luxury and Loyalty

Big Ideas

NRF 2024 Retail’s Big Show: Community, Luxury and Loyalty

At the biggest retail conference in the US, all eyes were on experiential retail, the evolution of the luxury consumer and the critical role of loy...
Retail : Events : Luxury
CES 2024: Smart Living Futures

Big Ideas

CES 2024: Smart Living Futures

The 100th edition of the Consumer Electronics Show (CES) peeled back the curtain on life in the 2030s, where flying electric vehicles, intelligent ...
Technology : CES 2024 : Automotive
Destination Debrief: Hainan

Big Ideas

Destination Debrief: Hainan

China’s Hawaii has turned its tropical forests and pristine beaches into a destination for both local and global luxury consumers seeking an authen...
China : Hainan Island : Hainan
Future Forecast 2024: Retail

Micro Trends

Future Forecast 2024: Retail

Retail is settling into a post-Covid landscape in which consumers frequently welcome brands into their homes, exploring products, consuming content...
Retail : Luxury : Fashion
You have 2 free News articles remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN

What do we use cookies for?

We use cookies to enable the use of our platform’s paid features and to analyse our traffic. No personal data, including your IP address, is stored and we do not sell data to third parties.

Learn more