'communications'

The Campaign: Wild Detectives’ bookshop tourism

News

The Campaign: Wild Detectives’ bookshop tourism

While travel operators faced uncertainty in planning campaigns, Wild Detectives positioned its Texas bookstore as a travel agency.
Retail : Travel : Hospitality
Dermalogica upskills staff's emotional intelligence

News

Dermalogica upskills staff's emotional intelligence

The skincare brand’s latest industry-wide course aims to equip salon professionals and retail staff with the tools to support their clients emotion...
Health & Wellness : Retail : Society
Stat: Dependence on hospitality tech grows amid Covid-19

News

Stat: Dependence on hospitality tech grows amid Covid-19

As the pandemic continues to hit the hospitality sector, technology is being used to reassure nervous consumers during the inter-Covid period.
Travel & Hospitality : Technology : Society
US shoppers are opting for direct-to-consumer brands

News

US shoppers are opting for direct-to-consumer brands

American shoppers are increasingly making purchases from direct-to-consumer brands, with 40% having done so in the past year.
Retail : Digital : Shopping
Stat: Cash-strapped Millennials may not be worth your time

News

Stat: Cash-strapped Millennials may not be worth your time

A talk by AARP on The 50+ Goldmine raised an important point – Millennials are broke, so why are brands still trying to target them?
Cannes Lions
Samsung unveils vertical TV for the social media age

News

Samsung unveils vertical TV for the social media age

The latest addition to Samsung’s TV range is a vertical television optimised for viewing mobile and social media content.
Media : Technology : Design
Young consumers continually switch digital media

Big Ideas

Young consumers continually switch digital media

Young consumers continually switch digital media
Mobile : Digital Immigrants : Innerscope Research
Ring of truth: Barclays plays community card

News

Ring of truth: Barclays plays community card

Ring of truth: Barclays plays community card
Banking : Credit Card : Finance
One in five smartphones in three years expected to have 'mobile wallet'

Big Ideas

One in five smartphones in three years expected to have 'mobile wallet'

One in five smartphones in three years expected to have ‘mobile wallet’
M-tail : Junper Research : NFC Payment
Taking the tablet: Love Your Work on the iPad

News

Taking the tablet: Love Your Work on the iPad

Taking the tablet: Love Your Work on the iPad
App : Tablet : Magazine
Sound system: A GOOD way to analyse the mood

Big Ideas

Sound system: A GOOD way to analyse the mood

Sound system: A GOOD way to analyse the mood
Centamental : Conversations : Social Media
Over-50s catch the social networking bug

Big Ideas

Over-50s catch the social networking bug

Over-50s catch the social networking bug
Facebook : LinkedIn : Pew Research Center
Quality and value give M&S most trusted status

Big Ideas

Quality and value give M&S most trusted status

Quality and value give M&S most trusted status
Marks & Spencer : YouGov : John Lewis
Tracy Hammond :  BioSocial Networking

Viewpoints

Tracy Hammond : BioSocial Networking

Sketch Recognition Lab director Tracy Hammond talks about BioSocial Networking.
Tracy Hammond : Social Networking : Sketch Recognition Lab
Film producers promote Tunnel vision

Big Ideas

Film producers promote Tunnel vision

Film producers promote Tunnel vision
Sydney : Crowdfunding : The Tunnel
Journey of life: TV ad shows lifelong customer commitment

News

Journey of life: TV ad shows lifelong customer commitment

Journey of life: TV ad shows lifelong customer commitment
John Lewis : Ad : Commerical
Tomotaka Takahashi : A small step forward for robots…

Viewpoints

Tomotaka Takahashi : A small step forward for robots…

Tomotaka Takahashi, founder of the Robo Garage R&D laboratory, talks about robots. 
Tomotaka Takahashi : Robots : Robo Garage
Pure Disruption

Design Directions

Pure Disruption

Cutting through the dense information overload in visual culture, packaging designers are adopting a reductive and regimented aesthetic – but with ...
Pure Disruption : Packaging : Nourcy
Physical retail is the key to conscious consumption

Viewpoints

Physical retail is the key to conscious consumption

Slow retail expert Rebekah Matheny on how physical stores need to nurture consumer relationships to create a socially sustainable retail culture.
Retail . : Sustainability : Retail
Dover Street Market creates space for microbiome-focused products

News

Dover Street Market creates space for microbiome-focused products

Kind To Biome, the new seal of assurance certifying that beauty products and ingredients are gentle to the microbiome, is entering its first retail...
Beauty : Health & Wellness : Retail
Stat: Poor service fuels rise in consumer complaints in UK

News

Stat: Poor service fuels rise in consumer complaints in UK

While many UK companies have improved how they handle complaints in recent years, The Institute of Customer Service (ICS) reports that the number o...
Stat : Stats : Statistic
Dutch Design Week 2019: Augmenting museum tours with emojis

News

Dutch Design Week 2019: Augmenting museum tours with emojis

An augmented museum tour is layering emojis over historical objects to expose our contradictory methods of communication.
Design : Technology : Culture
Anybody out there?

News

Anybody out there?

London – Design firm The Partners has created an extraterrestrial brand identity for scientific research body METI International.
The Partners : Post-language Typography : Branding
Plane simple

News

Plane simple

California – In celebration of International Peace Day, Google has released an app that enables users to send virtual paper planes across the world.
Google : Revelation Brands : Android
Martin Hayward: Defeat the Delete Button

Viewpoints

Martin Hayward: Defeat the Delete Button

Beware the Deletist Consumer, says Martin Hayward, senior vice-president of global digital strategy at Aimia.
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