Behaviours

Everything you need to face your future consumer with confidence, including the latest ethnographic research, generational insight, consumer-related stats and overarching human needs.

Ultra-wealthy on the rise

Big Ideas

Ultra-wealthy on the rise

UK – New research indicates that the number of Ultra High Net Worth individuals (UHNWIs) continues to grow.
Knight Frank : The Dislocated World : Money
Smart idea

Big Ideas

Smart idea

India – Rygbee is a new platform that uses artificial intelligence to help develop ideas into finished projects.
Rygbee : Artificial Intelligence : Workplace Futures
Olympic treatment

Big Ideas

Olympic treatment

London – Performance Team is a new training camp that offers athletes the opportunity to be treated like Olympians.
Performance Team : Fitness : The Optimised Self
Silver lining

Big Ideas

Silver lining

New York – Ermes Group is using IBM’s cloud-based pricing technology to optimise in-store sales.
IBM : Ermes Group : Discount
Neighbourhood watch

Big Ideas

Neighbourhood watch

US – The Party Squasher device enables Airbnb hosts to monitor the number of people inside their home remotely.
Party Squasher : Airbnb : Airbnb Backlash
Lights out

Big Ideas

Lights out

Global – Recent technical problems suffered by Amazon have revealed vulnerabilities in the Internet of Things (IoT).
Amazon : The Internet Of Things : Smart Home
Autumn/winter 2017 Fashion Innovation

Big Ideas

Autumn/winter 2017 Fashion Innovation

In the politically charged and consumer-facing autumn/winter 2017 season not just designers, but also the industry as a whole, are moving towards a...
Fashion Week : Dislocated World : Backlash Brands
Social support

Big Ideas

Social support

US – Facebook is using artificially intelligent (AI) bots to address suicidal behaviour among its users.
Facebook : Mental Health : Artificial Intelligence
Documenting luxury

Big Ideas

Documenting luxury

London – A new luxury tour operator is offering trips that put you at the centre of your own travel documentary.
Luxury Travel Advisors : Travel : Personalisation
Pollution Market

Markets

Pollution Market

Brands are creating new product categories and transforming their retail spaces in a bid to offer protection from airborne pollution.
Air Pollution : Whole-System Thinking : Whole-system Thinking
Surge in sportswear

Big Ideas

Surge in sportswear

India – Growing interest in health and wellness and shifting beauty standards are driving record growth in India’s sportswear market.
India : Sportswear : Millennials
Airborne brew

Big Ideas

Airborne brew

Hong Kong – Cathay Pacific has developed a bottled beer that is designed to be drunk at 35,000ft.
Cathay Pacific : Beer : Travel
Voice of wellness

Big Ideas

Voice of wellness

US – The HealthTap app has introduced voice-recognition technology that responds to users empathetically.
HealthTap : The E-motional Economy : Health
Good economics

Big Ideas

Good economics

London – A new report from Unilever shows that a third of consumers now buy from brands they believe are involved in social or environmental good.
Unilever : Sustainability : Whole-system Thinking
Playful projection

Big Ideas

Playful projection

US – The Internet of Things has acquired a recognisable persona with the new Barbie Hello Hologram.
Barbie : Generation D : Internet Of Things
Truth in troubled times

Big Ideas

Truth in troubled times

UK – Consumers are scrutinising brands in times of crisis to ascertain whether they remain true to their principles, according to new research by W...
Weber Shandwick : Brandstanding : Transparency
The Future of Service: Part 2

Markets

The Future of Service: Part 2

Empowered in-store staff, new loyalty offerings and humanising technology will radically transform the future of service.
Future Of Service : Customer Service : Retail Futures Report 2017
Say to pay

Big Ideas

Say to pay

UK – Santander has updated its iPhone SmartBank app to enable customers to make payments using their voice.
Santander : Finance : Mobile Money
Tech preservation

Big Ideas

Tech preservation

UK – The UK government has announced its digital strategy for a post-Brexit nation.
UK Government : Brexit : Brand Educators
Physical focus

Big Ideas

Physical focus

US – A new study by Retail Dive shows that US consumers are more inclined to shop in physical stores than online.
Retail : Streamlined Shopping : Brick-and-mortar
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