Take a hike: Sport & Leisure and hospitality sector set for change

London – With depleting oil resources and a new type of traveller emerging, the travel and hospitality industry is undergoing a major shift. Yesterday at the Charlotte Street Hotel, trends consultancy The Future Laboratory and a panel of industry experts explained how brands can react to these changes and better their offering in the sector for years to come.

Discussion and detailed presentations focused on sustainability and the new green agenda, the Bleisure consumer, the new concierge standard, and redefined rules set out by a highly connected traveller who’s just a tweet away. The expert panel – featuring representatives from Condé Nast Traveller, Quintessentially and Mr & Mrs Smith – concluded that innovation, a better quality of service and heightened expectation from post-recession consumers will be fundamental to the industry in the next couple of years.

Read our market report on the leisure and hospitality sector for more news and insights on new and emerging trends.