News 04.03.2021

Need To Know

Ocado’s B Corp grocery aisle, intelligent hygienic supermarket touchscreens and China’s e-commerce sales are set to reach a historic high in 2021.

A hygienic interface for the touchscreens of tomorrow

Moving Buttons by Special Projects, UK

UK – Innovation agency Special Projects has created an algorithmic concept that dramatically reduces our contact with public self-checkouts.

The concept, Moving Buttons, allows up to 50 people to use a touchscreen without ever tapping the same spot, giving customers a safer way to use shared interfaces such as self-service checkouts. The technology, which requires only a software update, works by intelligently moving the position of buttons around the screen for each new customer. The system then alerts staff when it is ready to be cleaned.

The concept is designed to provoke businesses to look to algorithms in order to combat the spread of Covid-19 and other germs, as consumers become increasingly aware of how they navigate shared environments. According to Adrian Westaway, principal of Special Projects, the agency ‘wanted to visualise how this transaction could be made safer through innovative interface design and put customers at lower risk of coming into contact with other customers’.

To find out more ways designers are reframing the visual language of social distancing, read our design direction, Positive Barriers.

Amazon’s Build It democratises product development

Amazon Build It, US Amazon Build It, US
Amazon Build It, US Amazon Build It, US

US – The online retailer’s latest crowdfunding project, Build It, encourages consumers to vote on its next Alexa-enabled product.

The new venture is part of the Day 1 Editions programme, which invites consumer feedback on upcoming devices. As part of its research and development process, Amazon presents a series of concept designs to consumers. Each product has a pre-order goal to meet within 30 days, so in order for a customer to vote, they pre-order their favourite idea. The winning one then goes into production and consumers are only charged if a product meets their target.

By creating Build It, Amazon intends to meet consumer needs directly, by only making products that its user base would buy. Opting for a crowdfunding approach allows the firm to save money on concepts that will not make a profit. Current concept ideas include a smart sticky note printer, a smart nutrition scale and a cuckoo clock.

Brands like Amazon are treating consumer interactions as a valuable opportunity to improve their offer. For more, discover Feedback Frontiers.

Ocado’s sustainable aisle spotlights B Corp brands

Ocado B Corp Aisle, UK Ocado B Corp Aisle, UK

UK – The pureplay grocer has launched a dedicated aisle for B Corp-certified suppliers designed to give its customers greener and more sustainable choices.

According to the retailer, the aisle features more than 1,100 products from more than 35 B Corp-certified suppliers, such as Pip & Nut, Alpro, Method, and Teapigs. The move is part of Ocado’s wider commitment to sustainability, which includes achieving carbon neutrality by 2040. To achieve B Corp status, brands must meet some of the highest standards in social and environmental performance.

‘Our B Corp aisle is a really positive step for both our customers and our sustainability efforts,’ says Jo West, head of sustainability at Ocado. ‘We’re delighted to be making greener choices easier for Ocado customers by gathering all these amazing brands that have made a commitment to building a more sustainable future in one easy-to-find place.’

In an age of Post-purpose Brands, consumers are becoming more wary of greenwashing and are seeking certifiably sustainable options.

Stat: Digital innovation drives China’s e-commerce boom

Pop-up X Department Store, exploring a non-contact retail experience by Nikita Kay Pop-up X Department Store, exploring a non-contact retail experience by Nikita Kay

According to research by eMarketer, by the end of 2021 over half (52%) of retail sales in China will be made online, making it the first country to reach this milestone. Online retail sales in the country rose by 27.5% in 2020, and the analytics firm predicts e-commerce will grow by another 21% by the end of this year. By contrast, bricks-and-mortar sales fell by 18.6% in 2020 and are expected to decline by a further 9.8% in 2021.

The research cites digital platforms such as Alibaba and WeChat as the reason for this surge. Their accessibility, ease of use and reliability have encouraged users to adopt digital retail at a much faster rate than in Western markets.

As the retail industry continues to evolve in 2021, we explore the growing digital landscape in our forthcoming Retail Futures 2021 online event. Buy a ticket here.

Previous News Articles
AirCar readies for launch, ushering in an era of casual air mobility

News

AirCar readies for launch, ushering in an era of casual air mobility

Slovakia’s Klein Vision has announced that its AirCar – a road-legal vehicle that converts into a certified aircraft in under two minutes – will be...
Mobility : Air Travel : Transport
Foresight Friday: Seyi Oduwole, foresight analyst

News

Foresight Friday: Seyi Oduwole, foresight analyst

Every Friday, The Future Laboratory team offers an end-of-week wrap-up of the topics, issues, ideas and virals we’re all talking about. This week, ...
Foresight Friday : Gen Z : Gen Beta
British Gen Alphas are listening to CDs and vinyl

News

British Gen Alphas are listening to CDs and vinyl

Nearly half of Generation Alpha are turning to physical music formats, according to new research from Key Production.
Gen Alpha : Music : Media
Social media star Kai Cenat launches Streamer University

News

Social media star Kai Cenat launches Streamer University

Twitch sensation Kai Cenat has launched Streamer University, a weekend-long experience for aspiring creators to collaborate, learn and produce cont...
Media : Entertainment : Education
De Beers to close its lab-grown diamond jewellery brand

News

De Beers to close its lab-grown diamond jewellery brand

De Beers Group has announced the closure of Lightbox, its lab-grown diamond jewellery brand, signalling a strategic retreat from the synthetic jewe...
Luxury : Sustainability : Jewellery
Financial mansplaining endures for a majority of British women

News

Financial mansplaining endures for a majority of British women

Gender bias in money matters is pushing British women out of financial conversations, according to new research commissioned by digital wealth mana...
Finance : Diversity : Inclusion
Avanade Intelligent Garden gives trees a voice at Chelsea Flower Show

News

Avanade Intelligent Garden gives trees a voice at Chelsea Flower Show

This year’s RHS Chelsea Flower Show invites visitors to interact with AI-enabled trees in the Avanade Intelligent Garden.
Technology : Nature : Sustainability
ITV launches deaf-led drama with BSL and silent ad break

News

ITV launches deaf-led drama with BSL and silent ad break

ITV is pushing the boundaries of inclusive storytelling with the launch of its new prime time drama Code of Silence, starring BAFTA-winning actor a...
Media : Diversity : Inclusion
Stat: Boomerang generation return home due to cost of living crisis

News

Stat: Boomerang generation return home due to cost of living crisis

The rising cost of living and unaffordable housing are fuelling a surge in adult children returning to the family home.
Family : Home : Youth
Manchester City brings grassroots spirit to kit launch

News

Manchester City brings grassroots spirit to kit launch

Manchester City Football Club has marked the launch of its 2025/2026 home kit with a short film that playfully blends football fandom, nostalgia an...
Sports : Design : Creative
You have 2 free News articles remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN