UK – The Future Laboratory and AI skincare brand Renude co-hosted a breakfast briefing earlier this month at The Curve Club in Shoreditch to explore The Future of Intelligent Beauty and debut Renude’s AI-powered Skin Chat tool.
The session opened with insights from The Future Laboratory’s insights and engagement director Olivia Houghton and senior foresight analyst Alice Crossley, who outlined how trends such as Accredited Beauty, EQ-Commerce and The Synthocene Era are converging to move the beauty industry from prescriptive to predictive, helping consumers navigate complexity with intelligent, evolving and emotionally aware customer service systems – without losing the human touch.
Renude co-founders Pippa Harman and Catherine Nisson then introduced Skin Chat AI – a chatbot tool powered by dermatologists. Built for integration into e-commerce platforms, it analyses skin via selfies to provide users with product advice and skincare routines and arms retailers with invaluable data on shopping behaviours and any pain points or areas for innovation.
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