The dangers and opportunities of digital and economic disruption will be the main themes at this year’s World Retail Congress in Rome.
The theme of the global gathering of retailers in 2015 will be Retail Transformation: Today, Tomorrow and Beyond.
‘The top agenda item for retailers is how can they transform their businesses,’ Ian McGarrigle, chairman of World Retail Congress, tells LS:N Global. ‘That cuts across those established businesses with big portfolios of physical stores and pure play retailers.’
Keynote speaker Sir Tim Berners-Lee will address the question of digital transformation, as will Olaf Koch, CEO of Metro Group.
The Big Picture: Phygital is a reality that retailers must navigate. For more on World Retail Congress 2015, look out for LS:N Global’s on-the-ground coverage in our Insight section.