Ultimate walk-in wardrobe

09 : 12 : 2016 Rent The Runway : Dream Closet : Phygital Retail

New York – Sharing economy retailer Rent the Runway uses consumer data to personalise the retail experience in its new flagship store.

  • The focal point of the Dream Closet concept is an over-sized jewellery chest
  • A mail slot at the front of the store allows customers to drop off their orders after use
Rent the Runway Dream Closet by Heitler Houstoun Architects, New York Rent the Runway Dream Closet by Heitler Houstoun Architects, New York
Rent the Runway Dream Closet by Heitler Houstoun Architects, New York Rent the Runway Dream Closet by Heitler Houstoun Architects, New York
Rent the Runway Dream Closet by Heitler Houstoun Architects, New York Rent the Runway Dream Closet by Heitler Houstoun Architects, New York
Rent the Runway Dream Closet by Heitler Houstoun Architects, New York Rent the Runway Dream Closet by Heitler Houstoun Architects, New York

Rent the Runway’s new retail flagship store, designed by Heitler Houstoun Architects, has no mannequins and there are no rows of sales racks in the middle of the shop. Instead the streamlined space provides a rotating inventory of specially selected items displayed on wardrobe-like rails to replicate the feel of a walk-in wardrobe.

Consumers are invited to check in at the entrance, allowing store associates at the RTR Bar to provide a more personalised in-store experience. The back-end management system captures each subscriber’s on-site and in-app data to collate a personalised profile of their favourite styles and designers.

Touchscreen displays enable consumers to scroll through the brand’s 200,000-strong catalogue, of which 4,000 items are kept in-store and rotated daily, while other garments can be delivered by courier.

The Big Picture

E-commerce brands are making use of the data they gather online to enhance the consumer experience in physical retail environments. For more, see our Streamlined Shopping microtrend.

Discover More Daily Signals
The Future Laboratory unpacks Gen Z: Global Youth Atlas report at Breakfast Briefing

Daily Signals

The Future Laboratory unpacks Gen Z: Global Youth Atlas report at Breakfast Briefing

The Future Laboratory hosted its quarterly members-only Breakfast Briefing at London social club The Roof Gardens on 26 March 2026.
Global Events : Gen Z Global Youth Atlas : Gen Z
Foresight Friday: Seyi Oduwole, foresight analyst

Daily Signals

Foresight Friday: Seyi Oduwole, foresight analyst

Every Friday, we offer an end-of-week wrap-up of the topics, issues, ideas and virals we’re all talking about. This week, foresight analyst Seyi Od...
Gen Z : Drinking Habits : Hyrox
Stat: Reddit emerges as retail’s hidden conversion engine

Daily Signals

Stat: Reddit emerges as retail’s hidden conversion engine

Reddit is emerging as a critical yet under-recognised force in the retail media mix, according to Fospha’s State of Retail Commerce 2026 report.
Reddit : Retail : Statistic
Sprite refreshes brand identity through sound

Daily Signals

Sprite refreshes brand identity through sound

Carbonated soft drink Sprite has launched It’s That Fresh, a new global platform rolling out across 180 markets that unites refreshed visual and so...
Drink : Branding : Sound
How Freaks of Nature is turning electrolytes into ingestible skincare

Daily Signals

How Freaks of Nature is turning electrolytes into ingestible skincare

Clean performance brand Freaks of Nature is expanding the boundaries of hydration with the launch of Skin Support Electrolyte, a 0g sugar daily pow...
Health And Wellness : Skincare : Beauty
Stat: APAC wage growth outpaces that in Europe

Daily Signals

Stat: APAC wage growth outpaces that in Europe

Wage growth is diverging globally, with Asia-Pacific emerging as the clear frontrunner.
APAC : Economy : Statistic
British Airways turns safety briefing into cultural escape

Daily Signals

British Airways turns safety briefing into cultural escape

British Airways is reframing the role of travel with a new campaign that positions flying as a psychological reset.
Travel And Hospitality : Marketing : Souljourns
Polymarket’s Situation Room brings fintech into the social sphere

Daily Signals

Polymarket’s Situation Room brings fintech into the social sphere

Crypto prediction platform Polymarket is merging finance and spectacle offline with a Washington DC pop-up bar, underlining the growing convergence...
Polymarket : Prediction Market : Cultural Capital
Stat: Retailers rethink loyalty as consumers shop smarter

Daily Signals

Stat: Retailers rethink loyalty as consumers shop smarter

Retailers are rethinking loyalty as competition intensifies and AI reshapes how consumers shop.
Retail : Loyalty : Statistic
Channel 4 captures the raw energy of women’s football in new campaign

Daily Signals

Channel 4 captures the raw energy of women’s football in new campaign

Channel 4 has launched Pure Football, a mixed media campaign celebrating its coverage of the Adobe Women’s FA Cup, placing authenticity and fan cul...
Marketing : Channel 4 : Womens Sport
You have 2 free Daily Signals remaining. Sign up to LS:N Global to get unlimited access to all articles.
BECOME A MEMBER
SIGN IN