New research commissioned by beauty and health agency The Pull Agency reveals that 68% of UK beauty consumers are uneasy or unsure about health and beauty brands teaching and promoting ‘woke’ causes.
Some 41% of respondents say the amount of woke-washing or green-washing among health and beauty brands is becoming noticeable, highlighting concerns such as brands faking sustainability credentials or being superficial in their support of social movements. A quarter (26%) think those brands come across as inauthentic as a result, while one in seven (14%) deliberately avoid the brands they see as behaving this way.
In turn, more than half of respondents (58%) say all they want is for health and beauty brands to ‘pay their taxes, treat people fairly, respect the environment and not use it as a PR opportunity’. The same number (58%) want to see support for climate change, 56% are eager to see support for female body positivity, and 52% want brands to back diversity and inclusion.
When it comes to future marketing and communications, beauty and wellness brands should focus on betterment over bandwaggoning to avoid seeming inauthentic.
Strategic opportunity
While many brands feel they have to jump on social or eco-causes, these statistics show that the first step is to get the basics right, finding causes that align with your brand purpose or target audience