Watch our on-demand event for practical insights, exclusive debates, discussions, and an executive summary of the retail landscape.
In 2021, retailers must demonstrate their ability to be agile and responsive to remain relevant in the inter-Covid period. The pandemic has not only forced consumers to reconsider their spending habits, but how and where they interact with retail brands. As hyper-local shopping, e-commerce and home-based retail experiences gain ground, the sector must consider what this means for supply chains, access to goods, brand agility, sustainability and customer experience.
Looking to the future, these retail shifts have the potential to filter into key touchpoints for consumers, from collaborative logistics to Civic Brand stores.
At our Retail Futures online event on 19 April, we revealed how the changing dynamics between communities and retailers will continue to bring new challenges and opportunities.