Meet the new community of consumers curating fresh digital eco-systems, and learn how to engage with them in a meaningful way.
In our cluttered world where digital pollution is now the norm, a new generation of consumers are coming to the fore to redefine and reshape the retail category.
In this webinar, Momo Amjad, The Future Laboratory’s senior strategic researcher, introduces The Digital Architects – highly educated, technology-empowered consumers who use a variety of tools, channels and platforms to build a digital eco-system that cuts through the virtual noise. Learn how this community of consumers are curating fresh digital eco-systems to create new opportunities to engage with brands in a meaningful way.
Follow this up by reading our full Digital Architects report and streaming our Feedback Frontiers webinar to discover why brands need to elevate and evolve their customer service teams from a cost centre to a driver of profit.
If you're interested in booking our experts to deliver any of our macrotrend research as a presentation or strategic workshop, get in touch with our team to discuss an option that fits your business.