Retail Webinar: Digital Architects

26 : 04 : 2021 Retail Experience : Retail : Ecommerce

Meet the new community of consumers curating fresh digital eco-systems, and learn how to engage with them in a meaningful way.

Retail Futures 2020: Digital Architects community

In our cluttered world where digital pollution is now the norm, a new generation of consumers are coming to the fore to redefine and reshape the retail category.

In this webinar, Momo Amjad, The Future Laboratory’s senior strategic researcher, introduces The Digital Architects – highly educated, technology-empowered consumers who use a variety of tools, channels and platforms to build a digital eco-system that cuts through the virtual noise. Learn how this community of consumers are curating fresh digital eco-systems to create new opportunities to engage with brands in a meaningful way.

Follow this up by reading our full Digital Architects report and streaming our Feedback Frontiers webinar to discover why brands need to elevate and evolve their customer service teams from a cost centre to a driver of profit.

Tickets are now available for our Retail Futures 2021 online event. As a valued member of LS:N Global, you get free access. RSVP here to let us know you will be attending.

If you're interested in booking our experts to deliver any of our macrotrend research as a presentation or strategic workshop, get in touch with our team to discuss an option that fits your business.

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