Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers

The future of airport retail is hyper-personalisation

10 : 09 : 2018 Airport Retail : Duty Free : Customer Data

With vast amounts of passenger data tied up in boarding passes, let’s use it to transform the airport retail experience, says Lee Carroll, interaction and experience designer at Seymourpowell.

The future of airport retail is hyper-personalisation

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