Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers

Behaviours : Big Ideas

Tom Marchant on getting off the tourist trail

By Holly Friend 06 : 11 : 2017 Travel : Hospitality : Luxury

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

Tom Marchant on getting off the tourist trail

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Baby Boomer Travel Market

Baby Boomer Travel Market:

Highly independent and driven by a hunger for knowledge, the over-55s are becoming a crucial target market for travel brands.

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Five emerging travel destinations in 2020:

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The future of hospitality is contemplative spaces:

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Staycation Market:

With carbon emissions at the forefront of travellers’ minds, a resurgence of the domestic travel market and the high-end staycation is...

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Eco-anxious clubbers are inspiring venue owners and festivals to consider cleaner, more sustainable practices to protect the environment.

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Eco-tel Evolution:

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The rise of eco-conscious luxury hotels:

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e-tourism

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The Elevated Outdoors:

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Meet the Generation Z anti-tourists changing travel:

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Supercar Clubs:

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Repurposed Resorts

Repurposed Resorts:

With rural villages becoming vacant and city homes lying empty, hoteliers are turning empty buildings into tourism opportunities.

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The State of Luxury: Poland:

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Life House is a Silicon Valley-backed luxury hotel:

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Empowered Travel:

In an industry tainted by colonial roots, travel brands are shifting their priorities towards the empowerment and rights of indigenous...

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John Pawson on the future of luxury hotel design

John Pawson on the future of luxury hotel design:

The British architect on his recent project The Jaffa hotel, and why clarity and simplicity will shape the future of luxury hospitality.

Architecture : Hotels : Luxury Hotels
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Why do consumers only pay lip service to sustainable tourism?:

Kathleen Ahamed-Broadhurst of sustainable tourism development firm EplerWood on the need for new metrics to help consumers make greener...

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How voice interfaces are transforming hospitality

How voice interfaces are transforming hospitality:

In-room AI assistants are allowing hoteliers to provide guests with a more personal experience, while boosting internal efficiency.

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Why we travel – and maybe why we shouldn’t:

Next time a consumer has the impulse to travel, they should think twice about their reasons why, and their impact, says Bani Amor.

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Designing a hotel for single parents:

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The future of airport retail is hyper-personalisation:

With vast amounts of passenger data tied up in boarding passes, let’s use it to transform the airport retail experience, says Lee...

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Hospitality Fitness Market:

Reluctant to abandon the fitness regimes that have become such an integral part of everyday life, gym enthusiasts are seeking...

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No longer the preserve of the billionaire set, private aviation is presenting new opportunities for both brands and aspirational luxury...

 Travel : Luxury : Retail
Children’s Travel Market

Children’s Travel Market:

Modern travel brands are going above and beyond to ensure children are entertained on holiday.

 Travel : Hospitality : Luxury
Top-tier Terminals

Top-tier Terminals:

Companies are embedding luxury services into airports to ease the limbo of waiting for flights.

 Luxury : Travel : Hospitality
Connecting Clubs

Connecting Clubs:

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Polar Travel Market

Polar Travel Market:

A rise in accessibility to the Arctic and Antarctica is offering consumers new ways to experience the polar regions, with innovative...

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Why hotels must do more for disabled guests:

Bespoke Hotels Group co-founder and chairman Robin Sheppard on making hotels aesthetically creative and inclusive for disabled people.

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How cities can beat over-tourism

How cities can beat over-tourism:

In order to reverse tourism disparity and protect heritage sites, governments are taking back control.

 Travel : Hospitality : Tourism
Bed and Beverages

Bed and Beverages:

A new type of hotel is emerging where alcohol is not confined to the bar, but is at the core of the hospitality experience.

Travel : Hospitality : Drinks
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What happened to the serendipity of Airbnb?:

With its push into the mainstream market, Airbnb risks losing the very elements of home-sharing that led to its success.

 Hospitality : Travel : Luxury
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Georgia’s post-Soviet future as a luxury travel destination:

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Does Pepper the robot represent the dawn of hospitality bots?

Does Pepper the robot represent the dawn of hospitality bots?:

Jonathan Boiria from Softbank Robotics discusses how its robot Pepper will infiltrate the West.

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Wellness Tourism

Wellness Tourism:

Hotels are offering new ways of supporting guests’ wellbeing beyond the traditional spa treatment.

Wellness : Travel : Hospitality
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Snøhetta on the opportunities for eco-hospitality in the Arctic:

Zenul Khan, Snøhetta's senior architect, discusses the studio’s Svart hotel and designing sustainably for extreme environments.

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Room Service Revitalised:

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Chinese tourists’ passion for duty-free shopping is making Asia-Pacific the engine of growth for the travel-retail sector.

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Luxury hotels are paring back superfluous services and features in the hope of offering a more streamlined experience.

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As tourism in South Africa booms, a rise in the number of African travellers and of companies bringing about positive social change is...

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Service robots are appearing in a range of contexts from airport departure lounges to restaurants and hotels.

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George Ritzer on the McDisneyisation of tourism

George Ritzer on the McDisneyisation of tourism:

The sociologist discusses how travel has succumbed to control, predictability and the wrath of McDonald’s.

 Travel : Hospitality : Placemaking
Brandlords

Brandlords:

As our relationships with brands become increasingly intimate, future-facing businesses will expand their luxury services by offering...

 Luxury : Hospitality : Architecture
Liberal Leisure Havens

Liberal Leisure Havens:

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 Hospitality : Travel : Politics
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Emerging Youth Travel Market:

Emerging economies with youth populations eager to explore new territories will radically transform the travel and hospitality sector.

 Travel : Youth : Hospitality
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Members’ Club Market:

The growth of the premium co-working sector is transforming members’ clubs.

Hospitality : Work : Luxury
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Brand Innovation Debrief: Airbnb:

Airbnb's latest initiatives show the multitude of ways in which the company is embedding itself into people’s everyday lives, from...

 Travel : Hospitality : Architecture
Experience-collectors

Experience-collectors:

Luxury travel experiences are becoming the new collectors’ items – and the less accessible they are the more aspirational they are for...

 Luxury : Travel : Hospitality
Activism Dining

Activism Dining:

Food is now being used not only as a way to understand other cultures, but as a form of resistance against a backdrop of political unrest.

 Food : Drinks : Activism
Tom Marchant on getting off the tourist trail

Tom Marchant on getting off the tourist trail:

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

 Travel : Hospitality : Luxury
Conscious Tourism Market

Conscious Tourism Market:

Brands are increasingly using travel to promote inclusivity and sustainability, especially in emerging economies.

 Travel : Hospitality : Community
Saudi Arabia Travel Market

Saudi Arabia Travel Market:

Under the guidance of a forward-thinking Millennial Crown Prince, the fifth largest country in Asia is opening up to tourism.

 Travel : Hospitality : Luxury
How extreme escapism has moved into hospitality

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Travel and hospitality innovators are tapping into the experiential nature of immersive theatre to offer next-level escapism.

 Travel & Hospitality : Luxury : Experience
Sleep Easy Travel

Sleep Easy Travel:

There is a new focus on sleep in the travel market as consumers look to avoid stress, fatigue and jet lag.

 Travel : Hospitality : Luxury

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