Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers

Behaviours : Big Ideas

Tom Marchant on getting off the tourist trail

By Holly Friend 06 : 11 : 2017 Travel : Hospitality : Luxury

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

Tom Marchant on getting off the tourist trail

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Brand Innovation Debrief: KLM

Brand Innovation Debrief: KLM:

With the launch of its in-house innovation hub, KLM is taking a leading role in shaping the future of sustainable, connected travel.

 Travel : Sustainability : Tourism
Eco-tel Evolution

Eco-tel Evolution:

Government policies are driving a new wave of environmental initiatives at high-end hotels, working to offset their impact while...

 Hotels : Travel : Sustainability
The rise of eco-conscious luxury hotels

The rise of eco-conscious luxury hotels:

Inge van Weert, general manager at QO Amsterdam, explores how sustainable stays are fast becoming a luxury status symbol.

Hospitality : Travel : Tourism
e-tourism

e-tourism:

Travel and hospitality brands are levelling up their services to embrace the thrills, sights and sounds of competitive gaming.

 Travel : Hospitality : Tourism
Neighbourhood hotels

Neighbourhood hotels:

Liran Wizman, founder of Europe Hotels Private Collection, examines how luxury hotels can avoid exacerbating over-tourism by engaging...

 Hospitality : Hotel : Travel
Inclusive Nomadism

Inclusive Nomadism:

Remote and co-working is becoming more inclusive, driven by initiatives focused on community, access and career development.

 Technology : Workplace : Travel
Gourmet Getaways

Gourmet Getaways:

Chefs are venturing into high-end hospitality, opening B&Bs that promise not only Michelin star-worthy food but immersion into their...

 Food : Hospitality : Outdoors
The Elevated Outdoors

The Elevated Outdoors:

Affluent consumers are swapping safaris and skiing for extreme outdoor experiences, turning to luxury brands to help boost their resilience.

 Luxury : Fashion : Travel
Back to basics: the future of luxury retreats

Back to basics: the future of luxury retreats:

Dervla Louli Musgrave, founder of luxury booking portal Compare Retreats, on the desire for solo travel, silence and the opportunity for...

 Wellness : Travel : Luxury
Meet the Generation Z anti-tourists changing travel

Meet the Generation Z anti-tourists changing travel:

Sam Blenkinsopp, co-founder of youth-driven travel collective Trippin, explains why brands must shape a new narrative around Generation...

 Youth : Travel : Hospitality
Serendipity Hotels

Serendipity Hotels:

Luxury hotels, well versed in anonymity, are inviting guests to leave their inhibitions at the check-in desk and embark on chance...

 Hospitality : Luxury : Travel
Literary Hospitality

Literary Hospitality:

Increasing the provision of the printed page is fast usurping the large in-room flat screen as smart hoteliers’ core entertainment offer.

 Hospitality : Travel : Luxury
LGBT+ Travel Market

LGBT+ Travel Market:

With the growing acceptance of the LGBT+ community around the world, travel and hospitality brands are recognising the opportunity to...

 Travel : Hospitality : LGBT
The new rules of affluent Chinese travel

The new rules of affluent Chinese travel:

With 100m new outbound Chinese tourists forecast in the next decade, travel brands will witness a seismic shift in their quest for...

 China : Travel : Hospitality
Supercar Clubs

Supercar Clubs:

As car ownership dwindles, luxury consumers with a passion for rare vehicles are turning to hyper-exclusive car...

 Automotive : Luxury : Hospitality
Repurposed Resorts

Repurposed Resorts:

With rural villages becoming vacant and city homes lying empty, hoteliers are turning empty buildings into tourism opportunities.

Hospitality : Travel : Architecture
The State of Luxury: Poland

The State of Luxury: Poland:

As the country recovers from the global economic crisis, Poland’s emerging middle class are using luxury goods and services to signify...

 Luxury : Retail : Hospitality
Life House is a Silicon Valley-backed luxury hotel

Life House is a Silicon Valley-backed luxury hotel:

Co-founder and CEO Rami Zeidan on how this nascent technology-driven hotel chain will unite guests and locals to create a community...

 Luxury : Travel : Technology
Empowered Travel

Empowered Travel:

In an industry tainted by colonial roots, travel brands are shifting their priorities towards the empowerment and rights of indigenous...

 Travel : Hospitality : Culture
John Pawson on the future of luxury hotel design

John Pawson on the future of luxury hotel design:

The British architect on his recent project The Jaffa hotel, and why clarity and simplicity will shape the future of luxury hospitality.

Architecture : Hotels : Luxury Hotels
Why do consumers only pay lip service to sustainable tourism?

Why do consumers only pay lip service to sustainable tourism?:

Kathleen Ahamed-Broadhurst of sustainable tourism development firm EplerWood on the need for new metrics to help consumers make greener...

 Travel : Sustainability : Tourism
How voice interfaces are transforming hospitality

How voice interfaces are transforming hospitality:

In-room AI assistants are allowing hoteliers to provide guests with a more personal experience, while boosting internal efficiency.

 Hospitality : Travel : Artificial Intelligence
Why we travel – and maybe why we shouldn’t

Why we travel – and maybe why we shouldn’t:

Next time a consumer has the impulse to travel, they should think twice about their reasons why, and their impact, says Bani Amor.

 Travel : Culture : Spirituality
Designing a hotel for single parents

Designing a hotel for single parents:

Co-founder of architecture firm NOA* Stefan Rier and interior designer Joanna Lehnis explain why the hospitality sector needs to...

 Travel : Hospitality : Travel & Hospitality Futures
The future of airport retail is hyper-personalisation

The future of airport retail is hyper-personalisation:

With vast amounts of passenger data tied up in boarding passes, let’s use it to transform the airport retail experience, says Lee...

 Airport Retail : Duty Free : Customer Data
Hotel Toiletries Upgraded

Hotel Toiletries Upgraded:

Faced with concern over plastic waste and the need to cater for a diverse range of guests, hotels are re-evaluating their complimentary...

 Travel : Hospitality : Beauty
Hospitality Fitness Market

Hospitality Fitness Market:

Reluctant to abandon the fitness regimes that have become such an integral part of everyday life, gym enthusiasts are seeking...

 Travel : Hospitality : Wellness
How private aviation is broadening its appeal

How private aviation is broadening its appeal:

No longer the preserve of the billionaire set, private aviation is presenting new opportunities for both brands and aspirational luxury...

 Travel : Luxury : Retail
Children’s Travel Market

Children’s Travel Market:

Modern travel brands are going above and beyond to ensure children are entertained on holiday.

 Travel : Hospitality : Luxury
Top-tier Terminals

Top-tier Terminals:

Companies are embedding luxury services into airports to ease the limbo of waiting for flights.

 Luxury : Travel : Hospitality
Connecting Clubs

Connecting Clubs:

In an age of peripatetic living, digital nomads are seeking meaningful experiences and co-living spaces that foster real-life...

 Travel : Hospitality : Luxury
Polar Travel Market

Polar Travel Market:

A rise in accessibility to the Arctic and Antarctica is offering consumers new ways to experience the polar regions, with innovative...

 Travel : Hospitality : Luxury
Why hotels must do more for disabled guests

Why hotels must do more for disabled guests:

Bespoke Hotels Group co-founder and chairman Robin Sheppard on making hotels aesthetically creative and inclusive for disabled people.

Travel : Hospitality : Interiors
How cities can beat over-tourism

How cities can beat over-tourism:

In order to reverse tourism disparity and protect heritage sites, governments are taking back control.

 Travel : Hospitality : Tourism
Bed and Beverages

Bed and Beverages:

A new type of hotel is emerging where alcohol is not confined to the bar, but is at the core of the hospitality experience.

Travel : Hospitality : Drinks
What happened to the serendipity of Airbnb?

What happened to the serendipity of Airbnb?:

With its push into the mainstream market, Airbnb risks losing the very elements of home-sharing that led to its success.

 Hospitality : Travel : Luxury
Georgia’s post-Soviet future as a luxury travel destination

Georgia’s post-Soviet future as a luxury travel destination:

Serdar Kutucu, executive vice-president of brand and strategy at Design Hotels, highlights the luxury potential of the Eurasian country.

 Luxury : Travel : Hospitality
Does Pepper the robot represent the dawn of hospitality bots?

Does Pepper the robot represent the dawn of hospitality bots?:

Jonathan Boiria from Softbank Robotics discusses how its robot Pepper will infiltrate the West.

 Hospitality : Travel : Technology
Wellness Tourism

Wellness Tourism:

Hotels are offering new ways of supporting guests’ wellbeing beyond the traditional spa treatment.

Wellness : Travel : Hospitality
Snøhetta on the opportunities for eco-hospitality in the Arctic

Snøhetta on the opportunities for eco-hospitality in the Arctic:

Zenul Khan, Snøhetta's senior architect, discusses the studio’s Svart hotel and designing sustainably for extreme environments.

 Hospitality : Travel : Luxury
Millennial Family Travel Market

Millennial Family Travel Market:

As more and more Millennials enter parenthood, they are not giving up on their thirst for travel or their desire for sustainable...

 Travel : Hospitality : Family
Are vegan cruises a moral and environmental oxymoron?

Are vegan cruises a moral and environmental oxymoron?:

The growing popularity of cruise ship holidays among consumers looking to visit areas of natural beauty will have a negative impact on...

 Travel : Food And Drink : Sustainability
Room Service Revitalised

Room Service Revitalised:

To win over today’s travellers and compete with Airbnb, hotels are re-assessing the functionality, flavours and frills of...

 Hospitality : Travel : Food
Chinese Duty-free Retail Market

Chinese Duty-free Retail Market:

Chinese tourists’ passion for duty-free shopping is making Asia-Pacific the engine of growth for the travel-retail sector.

Retail : Travel : Luxury
Stripped-back Hospitality

Stripped-back Hospitality:

Luxury hotels are paring back superfluous services and features in the hope of offering a more streamlined experience.

 Luxury : Hospitality : Travel
South Africa Travel Market

South Africa Travel Market:

As tourism in South Africa booms, a rise in the number of African travellers and of companies bringing about positive social change is...

 Travel : Hospitality : Luxury
How robots are transforming the travel and hospitality sectors

How robots are transforming the travel and hospitality sectors:

Service robots are appearing in a range of contexts from airport departure lounges to restaurants and hotels.

Hospitality : Travel : Technology
George Ritzer on the McDisneyisation of tourism

George Ritzer on the McDisneyisation of tourism:

The sociologist discusses how travel has succumbed to control, predictability and the wrath of McDonald’s.

 Travel : Hospitality : Placemaking
Brandlords

Brandlords:

As our relationships with brands become increasingly intimate, future-facing businesses will expand their luxury services by offering...

 Luxury : Hospitality : Architecture
Liberal Leisure Havens

Liberal Leisure Havens:

As political divides widen and people increasingly vote with their wallets, a new wave of liberal hoteliers are offering hospitality...

 Hospitality : Travel : Politics
Emerging Youth Travel Market

Emerging Youth Travel Market:

Emerging economies with youth populations eager to explore new territories will radically transform the travel and hospitality sector.

 Travel : Youth : Hospitality
Members’ Club Market

Members’ Club Market:

The growth of the premium co-working sector is transforming members’ clubs.

Hospitality : Work : Luxury
Brand Innovation Debrief: Airbnb

Brand Innovation Debrief: Airbnb:

Airbnb's latest initiatives show the multitude of ways in which the company is embedding itself into people’s everyday lives, from...

 Travel : Hospitality : Architecture
Experience-collectors

Experience-collectors:

Luxury travel experiences are becoming the new collectors’ items – and the less accessible they are the more aspirational they are for...

 Luxury : Travel : Hospitality
Activism Dining

Activism Dining:

Food is now being used not only as a way to understand other cultures, but as a form of resistance against a backdrop of political unrest.

 Food : Drinks : Activism
Tom Marchant on getting off the tourist trail

Tom Marchant on getting off the tourist trail:

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

 Travel : Hospitality : Luxury
Conscious Tourism Market

Conscious Tourism Market:

Brands are increasingly using travel to promote inclusivity and sustainability, especially in emerging economies.

 Travel : Hospitality : Community
Saudi Arabia Travel Market

Saudi Arabia Travel Market:

Under the guidance of a forward-thinking Millennial Crown Prince, the fifth largest country in Asia is opening up to tourism.

 Travel : Hospitality : Luxury
How extreme escapism has moved into hospitality

How extreme escapism has moved into hospitality:

Travel and hospitality innovators are tapping into the experiential nature of immersive theatre to offer next-level escapism.

 Travel & Hospitality : Luxury : Experience
Sleep Easy Travel

Sleep Easy Travel:

There is a new focus on sleep in the travel market as consumers look to avoid stress, fatigue and jet lag.

 Travel : Hospitality : Luxury

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