Travel & Hospitality

Market shifts, microtrends and expert opinions that signal significant change for global travel and hospitality companies and consumers

Behaviours : Big Ideas

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Tom Marchant on getting off the tourist trail

By Holly Friend 06 : 11 : 2017 Travel : Hospitality : Luxury

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

Tom Marchant on getting off the tourist trail

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Serendipity Hotels:

Luxury hotels, well versed in anonymity, are inviting guests to leave their inhibitions at the check-in desk and embark on chance...

Hospitality : Luxury : Travel

Meet the Generation Z anti-tourists changing travel:

Sam Blenkinsopp, co-founder of youth-driven travel collective Trippin, explains why brands must shape a new narrative around Generation...

Youth : Travel : Hospitality

Literary Hospitality:

Increasing the provision of the printed page is fast usurping the large in-room flat screen as smart hoteliers’ core entertainment offer.

Hospitality : Travel : Luxury

LGBT+ Travel Market:

With the growing acceptance of the LGBT+ community around the world, travel and hospitality brands are recognising the opportunity to...

Travel : Hospitality : LGBT

The new rules of affluent Chinese travel:

With 100m new outbound Chinese tourists forecast in the next decade, travel brands will witness a seismic shift in their quest for...

China : Travel : Hospitality

Repurposed Resorts:

With rural villages becoming vacant and city homes lying empty, hoteliers are turning empty buildings into tourism opportunities.

Hospitality : Travel : Architecture

The State of Luxury: Poland:

As the country recovers from the global economic crisis, Poland’s emerging middle class are using luxury goods and services to signify...

Luxury : Retail : Hospitality

Life House is a Silicon Valley-backed luxury hotel:

Co-founder and CEO Rami Zeidan on how this nascent technology-driven hotel chain will unite guests and locals to create a community...

Luxury : Travel : Technology

Empowered Travel:

In an industry tainted by colonial roots, travel brands are shifting their priorities towards the empowerment and rights of indigenous...

Travel : Hospitality : Culture

John Pawson on the future of luxury hotel design:

The British architect on his recent project The Jaffa hotel, and why clarity and simplicity will shape the future of luxury hospitality.

Architecture : Hotels : Luxury Hotels

Why do consumers only pay lip service to sustainable tourism?:

Kathleen Ahamed-Broadhurst of sustainable tourism development firm EplerWood on the need for new metrics to help consumers make greener...

Travel : Sustainability : Tourism

How voice interfaces are transforming hospitality:

In-room AI assistants are allowing hoteliers to provide guests with a more personal experience, while boosting internal efficiency.

Hospitality : Travel : Artificial Intelligence

Why we travel – and maybe why we shouldn’t:

Next time a consumer has the impulse to travel, they should think twice about their reasons why, and their impact, says Bani Amor.

Travel : Culture : Spirituality

Designing a hotel for single parents:

Co-founder of architecture firm NOA* Stefan Rier and interior designer Joanna Lehnis explain why the hospitality sector needs to...

Travel : Hospitality : Travel & Hospitality Futures

The future of airport retail is hyper-personalisation:

With vast amounts of passenger data tied up in boarding passes, let’s use it to transform the airport retail experience, says Lee...

Airport Retail : Duty Free : Customer Data

Hotel Toiletries Upgraded:

Faced with concern over plastic waste and the need to cater for a diverse range of guests, hotels are re-evaluating their complimentary...

Travel : Hospitality : Beauty

Hospitality Fitness Market:

Reluctant to abandon the fitness regimes that have become such an integral part of everyday life, gym enthusiasts are seeking...

Travel : Hospitality : Wellness

How private aviation is broadening its appeal:

No longer the preserve of the billionaire set, private aviation is presenting new opportunities for both brands and aspirational luxury...

Travel : Luxury : Retail

Children’s Travel Market:

Modern travel brands are going above and beyond to ensure children are entertained on holiday.

Travel : Hospitality : Luxury

Top-tier Terminals:

Companies are embedding luxury services into airports to ease the limbo of waiting for flights.

Luxury : Travel : Hospitality

Connecting Clubs:

In an age of peripatetic living, digital nomads are seeking meaningful experiences and co-living spaces that foster real-life...

Travel : Hospitality : Luxury

Polar Travel Market:

A rise in accessibility to the Arctic and Antarctica is offering consumers new ways to experience the polar regions, with innovative...

Travel : Hospitality : Luxury

Why hotels must do more for disabled guests:

Bespoke Hotels Group co-founder and chairman Robin Sheppard on making hotels aesthetically creative and inclusive for disabled people.

Travel : Hospitality : Interiors

How cities can beat over-tourism:

In order to reverse tourism disparity and protect heritage sites, governments are taking back control.

Travel : Hospitality : Tourism

Bed and Beverages:

A new type of hotel is emerging where alcohol is not confined to the bar, but is at the core of the hospitality experience.

Travel : Hospitality : Drinks

What happened to the serendipity of Airbnb?:

With its push into the mainstream market, Airbnb risks losing the very elements of home-sharing that led to its success.

Hospitality : Travel : Luxury

Georgia’s post-Soviet future as a luxury travel destination:

Serdar Kutucu, executive vice-president of brand and strategy at Design Hotels, highlights the luxury potential of the Eurasian country.

Luxury : Travel : Hospitality

Does Pepper the robot represent the dawn of hospitality bots?:

Jonathan Boiria from Softbank Robotics discusses how its robot Pepper will infiltrate the West.

Hospitality : Travel : Technology

Wellness Tourism:

Hotels are offering new ways of supporting guests’ wellbeing beyond the traditional spa treatment.

Wellness : Travel : Hospitality

Snøhetta on the opportunities for eco-hospitality in the Arctic:

Zenul Khan, Snøhetta's senior architect, discusses the studio’s Svart hotel and designing sustainably for extreme environments.

Hospitality : Travel : Luxury

Millennial Family Travel Market:

As more and more Millennials enter parenthood, they are not giving up on their thirst for travel or their desire for sustainable...

Travel : Hospitality : Family

Are vegan cruises a moral and environmental oxymoron?:

The growing popularity of cruise ship holidays among consumers looking to visit areas of natural beauty will have a negative impact on...

Travel : Food And Drink : Sustainability

Room Service Revitalised:

To win over today’s travellers and compete with Airbnb, hotels are re-assessing the functionality, flavours and frills of...

Hospitality : Travel : Food

Chinese Duty-free Retail Market:

Chinese tourists’ passion for duty-free shopping is making Asia-Pacific the engine of growth for the travel-retail sector.

Retail : Travel : Luxury

Stripped-back Hospitality:

Luxury hotels are paring back superfluous services and features in the hope of offering a more streamlined experience.

Luxury : Hospitality : Travel

South Africa Travel Market:

As tourism in South Africa booms, a rise in the number of African travellers and of companies bringing about positive social change is...

Travel : Hospitality : Luxury

How robots are transforming the travel and hospitality sectors:

Service robots are appearing in a range of contexts from airport departure lounges to restaurants and hotels.

Hospitality : Travel : Technology

George Ritzer on the McDisneyisation of tourism:

The sociologist discusses how travel has succumbed to control, predictability and the wrath of McDonald’s.

Travel : Hospitality : Placemaking

Brandlords:

As our relationships with brands become increasingly intimate, future-facing businesses will expand their luxury services by offering...

Luxury : Hospitality : Architecture

Liberal Leisure Havens:

As political divides widen and people increasingly vote with their wallets, a new wave of liberal hoteliers are offering hospitality...

Hospitality : Travel : Politics

Emerging Youth Travel Market:

Emerging economies with youth populations eager to explore new territories will radically transform the travel and hospitality sector.

Travel : Youth : Hospitality

Members’ Club Market:

The growth of the premium co-working sector is transforming members’ clubs.

Hospitality : Work : Luxury

Brand Innovation Debrief: Airbnb:

Airbnb's latest initiatives show the multitude of ways in which the company is embedding itself into people’s everyday lives, from...

Travel : Hospitality : Architecture

Experience-collectors:

Luxury travel experiences are becoming the new collectors’ items – and the less accessible they are the more aspirational they are for...

Luxury : Travel : Hospitality

Activism Dining:

Food is now being used not only as a way to understand other cultures, but as a form of resistance against a backdrop of political unrest.

Food : Drinks : Activism

Tom Marchant on getting off the tourist trail:

The co-founder of luxury travel agency Black Tomato on excessive tourism, competing with the internet and his brand’s move into wellness.

Travel : Hospitality : Luxury

Conscious Tourism Market:

Brands are increasingly using travel to promote inclusivity and sustainability, especially in emerging economies.

Travel : Hospitality : Community

Saudi Arabia Travel Market:

Under the guidance of a forward-thinking Millennial Crown Prince, the fifth largest country in Asia is opening up to tourism.

Travel : Hospitality : Luxury

How extreme escapism has moved into hospitality:

Travel and hospitality innovators are tapping into the experiential nature of immersive theatre to offer next-level escapism.

Travel & Hospitality : Luxury : Experience

Sleep Easy Travel:

There is a new focus on sleep in the travel market as consumers look to avoid stress, fatigue and jet lag.

Travel : Hospitality : Luxury

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hotel zen tokyo is a high-end capsule hotel

The hotel offers small rooms for single people, without scrimping on the quality of its features or services.

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Macro Trends

Uncoupled Living

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Family : Culture : Lifestyle

Macro Trends

Programmable Realities

The rise of reactive new materials and technologies means that future physical consumer touchpoints will no longer be set in stone… or any other solid matter.

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Tribes

The Uncoupled

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Culture : Media : Health

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Thought-starter: What’s next for craft coffee?

The rise in coffee connoisseurship is creating new opportunities in a competitive market, says foresight writer Alex Hawkins, with brands exploring emerging markets, new product categories and bean-to-brew experiences.

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