Facebook Messenger

Social support

Big Ideas

Social support

US – Facebook is using artificially intelligent (AI) bots to address suicidal behaviour among its users.
Facebook : Mental Health : Artificial Intelligence
Social applications

Big Ideas

Social applications

US – Facebook is moving into recruitment by allowing businesses to advertise positions via the social media platform.
Facebook : Workplace Futures : Recruitment
Chatbot money manager

Big Ideas

Chatbot money manager

London – Plum is a new Facebook Messenger chatbot that helps users save their money.
Plum : Mobile Money : Facebook Messenger
Ice-breaker

Big Ideas

Ice-breaker

Global – Facebook Messenger now prompts beta users to talk to each other about shared interests.
Facebook : Awakening Tech : Chat Bots
Team Tango

Big Ideas

Team Tango

Global – Adidas is introducing its own network of dark social influencers, known as Tango Squads.
Anti-authenticity Marketing : Adidas : Dark Social
Chat for charity

News

Chat for charity

New York – A new chatbot by jewellery brand Lokai uses visuals to immerse users in Ethiopia’s water crisis.
Walk With Yeshi : Facebook Messenger : Lokai
Preview: Generation D Recruitment

News

Preview: Generation D Recruitment

Global – Graduate fairs and recruitment websites are no longer relevant as platforms for recruiting Generation D talent.
Recruitment : Gen Viz : Workplace Futures
Generation D Recruitment

Micro Trends

Generation D Recruitment

Brands are waking up to the fact that graduate fairs and recruitment websites are no longer relevant as platforms for recruiting Generation D talent.
Recruitment : Gen Viz : Workplace Futures
Slam dunk

Big Ideas

Slam dunk

US – The NBA has launched a Facebook Messenger chatbot to curate playoff content for fans.
NBA : Facebook Messenger : Chatbots
Get on Line

Big Ideas

Get on Line

Global – Messaging app Line is now the fastest-growing global social media network.
Line : New Bricolage Living : Media
The IM Crowd

Communities

The IM Crowd

Email and phone calls are outdated forms of communication in the eyes of the IM Crowd, which prefers to keep in touch through instant messaging (...
Teenagers : Instant Messaging : Consumer Tribe
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