Customer Experience

The ideas, innovations and experts that will help shape the future of customer experience through 2030 and beyond

My computer tells me you’re bored – should you care?

26 : 11 : 2020 Technology : Facial Recognition : Customer Experience

The use of facial and emotional recognition still splits opinion. But with transparency, it could bring positive possibilities and insights to brands.

My computer tells me you’re bored – should you care?

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