How organisations and brands are flexing their business operations to cater for customers facing a global cost of living crisis.
As inflation increasingly affects customer spending power, brands are having to innovate and develop new strategies to boost loyalty.
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Although digital payments via the nationwide Universal Payments Interface (UPI) have soared since its launch in 2016, with about 350m users conducting transactions, and a total of more than 10bn transactions in July 2023, rural adoption has been limited due to sparse internet access and lower literacy rates.
In the next 10 years, 15% of American adults expect to receive an inheritance from a parent, spouse, family member or another individual. But as the so-called Great Wealth Transfer gets under way, a survey has explored the concerns this raises for heirs.
The Monitoring Sentiment for Domestic and Intra-European Travel study, conducted by the European Travel Commission (ETC), which looked at projections for traveller behaviour from June to November 2023, suggests seaside destinations in the region around the Mediterranean are becoming less popular.